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Manage customer credit agreements and payment activity, investigate and resolve disputes, assess credit risk, recommend solutions to underwriting, negotiate payment plans, meet monthly B2B/B2C goals, provide customer service, and support team operations and administrative projects.

Perform sales and use tax compliance including preparing and e-filing returns (Fuel, Sales, Use, WA B&O, regulatory fees); ensure federal/state/local tax compliance; respond to jurisdictional notices and inquiries; maintain tax setups in PDI; prepare month-end tax accruals, deferrals, journal entries and reconciliations; support state reporting (Low Carbon Fuel Standard); communicate with agencies and auditors; drive process improvements and support cross-divisional interaction.

Provide administrative support to the Eastern Region sales team by managing credit applications, coordinating new customer onboarding and account setup, serving as liaison between sales and credit departments, maintaining records (cardlock cards, driver lists, POs), handling calls, assisting operations with equipment and site scheduling, and generating reports and forms.

Provide office and warehouse support for Eugene Lubes by entering customer orders, coordinating fulfillment and transfers, billing deliveries, assisting customers and drivers, supporting inventory cycle counts, receiving materials, and performing assigned warehouse tasks.

Support execution of strategic initiatives by coordinating project plans, gathering requirements, tracking KPIs, identifying risks, driving change management, delivering training, and optimizing processes to improve efficiency and alignment across teams.

Inside sales representative responsible for sourcing and qualifying B2B leads, maintaining prospect database, supporting regional outside sales, meeting sales targets, and selling fuels, lubricants, cardlock services and DEF within an assigned territory.

Manage customer retention and growth via inbound/outbound communication, order entry, pricing management, delivery coordination, and proactive sales within an assigned book of business. Serve as primary contact for customer inquiries, delegate internally, and identify upsell/cross-sell opportunities while ensuring accurate order processing and timely delivery.