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Lead design, develop, and deploy Python microservices on Docker/Kubernetes. Integrate LLMs/OpenAI APIs, implement RabbitMQ messaging, design Postgres and MongoDB schemas, build CI/CD with Azure Pipelines, manage source control and work tracking, write tests, ensure code quality, mentor juniors, and participate in Agile ceremonies.

Design, build, and operate secure, scalable cloud infrastructure across Azure and GCP. Implement IaC, CI/CD with integrated DevSecOps, IAM, secrets management, and observability. Ensure high availability, troubleshoot production incidents, optimize cost, and maintain runbooks while collaborating with development, security, and platform teams.

Lead Skan's enterprise AI transformation practice by defining value architecture and ROI models, building repeatable solutions and delivery playbooks, driving executive engagement and workshops, and partnering cross-functionally to embed measurable value into product, sales, and customer success.

Lead design, development, and delivery of real-time Apache Flink ETL pipelines to sync PostgreSQL to StarRocks. Build CDC solutions with Flink CDC/Debezium, optimize performance, ensure reliability, run Flink on GKE with Helm and Harness CI/CD, monitor with Prometheus/Grafana, mentor engineers, and maintain operational runbooks and data quality processes.

Maintain and monitor infrastructure availability for Skan components (VA, Cloud, Gateway); serve as first technical contact for customer incidents; manage incident lifecycle and RCAs; build automation, alerts, and documentation; troubleshoot performance, networking, containers, cloud platforms, and databases.

Lead customer value strategy and portfolio management for enterprise SaaS accounts. Unite sales and customer success, oversee retention and upsell, manage governance, escalations, and delivery across accounts, coach CSMs, run QBRs, improve onboarding and enablement, and support cross-functional program delivery to maximize customer value and satisfaction.

Lead North America professional services delivery for AI Solutions: own portfolio P&L, delivery, value realization, renewals and escalations. Build and manage forward-deployed, AI-first delivery teams that automate repeating work, partner with Product/Marketing/Sales, and create services packaged from process and telemetry insights.

Work hands-on with live customer accounts to validate data, configure the Skan platform, build dashboards, support discovery, ensure data health and lightweight integrations, and use AI agents to automate repeat work under senior guidance.

Lead end-to-end delivery for assigned accounts: discovery, solution design, configuration, integrations, agent and accelerator building, deployment, and value realization. Act as Skan product expert, run customer discovery sessions, ensure data and integration quality, and deliver AI-first, reusable automation assets to drive measurable business outcomes.

Own strategic customer accounts end-to-end: discover, design and ship Skan-grounded agentic AI solutions integrating enterprise data and analytics. Apply AI/ML for anomaly, trend and root-cause analysis; set reusable reference patterns; mentor consultants; drive governance, utilization, adoption and measurable outcomes. Role is hands-on, solutions-led, client-facing with significant travel.