The Role
Own strategic customer accounts end-to-end: discover, design and ship Skan-grounded agentic AI solutions integrating enterprise data and analytics. Apply AI/ML for anomaly, trend and root-cause analysis; set reusable reference patterns; mentor consultants; drive governance, utilization, adoption and measurable outcomes. Role is hands-on, solutions-led, client-facing with significant travel.
Summary Generated by Built In
Be at the Forefront of the Agentic AI Revolution
At Skan AI, we are pioneering the context engine for human and agentic execution, bringing context from enterprise operators, systems, and processes to power how the world's largest organizations execute their most complex, mission-critical work.
Why Skan AI
We're in hyper-growth mode at exactly the right moment in history. As enterprises race to adopt agentic AI, we're uniquely positioned to deliver the clear signal they desperately need: a platform that trains and grounds AI Agents in trillions of real execution signals, enabling reliable, compliant automation of their most complex processes.
Backed by Dell Technologies Capital and other leading investors, we're the only company that can bridge the gap between AI's promise and enterprise reality, making us perfectly positioned to define the agentic era for modern enterprises.
Our diverse, collaborative team of 250+ innovators is solving category-defining challenges at the intersection of AI, process intelligence, and enterprise work. Diverse perspectives fuel breakthrough thinking, cross-functional collaboration is the norm, and our work directly transforms how Fortune 500 companies operate. We are shaping the future of work itself.
About Skan AI
Skan AI is building the context engine for human and agentic execution — capturing how the world's largest enterprises actually run their most complex, mission-critical work, and grounding AI agents in trillions of real execution signals so automation is reliable, compliant and ready for production. Backed by leading investors including Dell Technologies Capital, we sit at the intersection of AI, process intelligence and enterprise work, and we're defining the agentic era for modern enterprises.
AI Solutions is our global post-sales and professional-services organization — the team that takes process intelligence and agentic AI out of pilots and into production, and owns customer outcomes end-to-end. We are AI-first by default: we spot repeating patterns and build agents to automate them, scaling the value we deliver with the book of business, not with headcount.
The role. The owner of our most strategic accounts and the first coach on the team. You take full end-to-end accountability for the customer's solution — framing the real problem behind the ask, designing how Skan, enterprise data, analytics and agentic AI fit together, and staying hands-on to ship it. You mentor and coach fellow consultants, raise the quality bar, and set reusable patterns others adopt. For a consultant with real delivery pedigree — including strong Deloitte, Accenture or KPMG talent — who wants architecture-level influence and genuine ownership, this is the role.
What you own
- Full end-to-end customer accountability on strategic accounts — the solution owned from discovery to realized value.
- Framing the real problem and designing the end-to-end solution — how Skan, enterprise data, analytics and agentic AI fit together.
- Setting reusable reference patterns and a quality bar the team adopts; staying hands-on to build and ship where it counts.
- Mentoring and coaching fellow consultants and raising the bar across the team.
- Applying AI/ML for anomaly, trend and root-cause analysis; deeper, prescriptive insight.
- Helping drive governance, utilization and outcomes across the team.
What we look for
- 5–8 years owning complex or strategic delivery end-to-end; top consulting-firm or SI pedigree welcome, applied hands-on and AI-first.
- Architecture instincts — thinks in systems, not just workflows; comfortable designing across data, analytics, apps and agents.
- Proven ability to mentor peers and raise quality across a group.
- Deep Skan (or comparable platform) product expertise; strong applied AI/ML fluency; executive-ready communication.
- Solutions-led, builder's mindset; heavily hands-on at a high bar.
The persona & bar
- Thrives in uncertainty: Can run a substantive, back-and-forth customer conversation, build on a fuzzy idea, and convert uncertainty into certainty — Idea → Implementation → Impact. Customers are under pressure and want someone who guides and coaches them.
- Pragmatic solutioning: Navigates roadblocks and imperfect systems without waiting to be told what to do — independent judgment over guidance-dependence.
- Data-first, value-driven (not task execution): The real work isn't just executing the task in front of you. You own the step before — figuring out what data matters to create foresight on what to optimize — and the step after — the 'what next' that turns insight into value — keeping everything aligned to the customer's bigger goals.
- AI-first by default: Collects data first, then builds agents to optimize workflows — moving past large, manual analyst-and-developer teams.
- Ownership, agility, client-facing: Continuous contact with the customer and heavy ownership across every one of these dimensions.
How the role works
- Our priorities, in order: product expert (trained and certified on Skan), AI-first (agents do the repeat work — every consultant a 10x consultant), solutions-led (solve the true business problem), and end-to-end ownership from discovery through adoption.
- The bar: you solve real customer problems, and you independently lead a customer discovery session — turning discovery and ideas into a clear plan to ship and adopt an AI solution.
- Hands-on and technical: you own the hardest accounts end-to-end, design how the pieces fit together, stay in the build, and coach others to the same bar.
- Travel and focus: roughly 40% travel to customer sites; about 80% on customer delivery, 20% on learning.
Skan AI is an equal opportunity employer committed to building a diverse, inclusive, and respectful workplace around the world. We do not discriminate based on race, color, religion or belief, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, ancestry, age, disability, medical condition, genetic information, marital or family status, military or veteran status, or any other characteristic protected by applicable laws in the locations where we operate.
We welcome people from all backgrounds and provide reasonable accommodations throughout the hiring process.
Skills Required
- 5-8 years owning complex or strategic delivery end-to-end
- Top consulting-firm or systems integrator pedigree (welcome)
- Architecture instincts; designs across data, analytics, apps and agents
- Proven ability to mentor peers and raise quality across a team
- Deep Skan or comparable platform product expertise
- Strong applied AI/ML fluency
- Executive-ready communication and client-facing ownership
- Solutions-led, builder's mindset; heavily hands-on
- Willingness to travel roughly 40% to customer sites
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Skan AI is an enterprise AI company that provides a process intelligence and automation platform. By observing how work actually happens, Skan creates a 'Context Graph of Work' and digital twins of operations. This allows Fortune 500 companies to understand the telemetry of their digital operations, enabling confident automation and lasting transformation through AI agents trained on operational reality.
.png){kind=logo}
