Top Tech Jobs & Startup Jobs

Develop, implement, and maintain compliance programs (privacy, confidentiality, security) aligned with HIPAA, GDPR, CCPA, and NAID/ISO27001; monitor regulations, conduct audits, train staff, investigate incidents, document activities, and prepare regulatory reports.

Resolve complex customer issues (billing, service, operations) by investigating root causes, coordinating cross-functionally, managing case queues, maintaining detailed records, and improving processes to ensure satisfaction and retention.

Resolve complex customer issues (billing, service, operations) by investigating root causes, coordinating cross-functionally, managing case queues, and maintaining detailed records to improve customer satisfaction and retention.

Perform month-end close tasks including journal entries, reconciliations, general ledger validations, cash management, lease and fixed asset administration (ASC 842), tax filings, support audits, and assist senior accountants on financial reporting and special projects.

Lead and train inside sales teams to build pipeline, generate and qualify leads, create proposals, perform demos, close deals, and maintain CRM-driven sales processes to meet quotas and improve sales procedures.

Manage daily shred center operations including staffing, training, quality improvement, inventory control, facilities and equipment maintenance, budget oversight, customer service, and audits to meet operational benchmarks.

Perform high-volume outbound collections to resolve delinquent balances, manage an assigned portfolio of aged receivables, use collection tools (dunning letters, skip tracing), collaborate with Sales and Customer Service to resolve billing issues, document activity in systems, and participate in aging and performance reviews to improve cash flow and DSO.

Prepare, set up, and scan high volumes of paper documents using automatic feeders and flatbed scanners to customer specifications. Perform scanner maintenance, log document/box numbers, assist with document prep and indexing, meet productivity and quality targets, troubleshoot workstation issues, and follow supervisor assignments.

Supervise records center and vault operations, staffing, vehicle maintenance, inventory control, and customer service. Implement quality improvements, manage budgets and facilities, conduct audits, train/hire staff, and support disaster recovery operations. May backfill driving duties and perform physical tasks.

Prepare, set up, and operate scanners to convert paper documents into digital images; set scanner parameters, perform daily maintenance/cleaning, log document/box numbers, assist with preparation and indexing, troubleshoot basic computer/scanner issues, and meet departmental productivity and quality standards.