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Maintain software repositories and builds, ensure continuous integration and delivery, synchronize patches across build lines, integrate vendor code, produce periodic builds for validation teams, coordinate defect fixes, automate patch/build management, and improve processes while guiding internal and external teams.

Maintain and update a 7,000+ line MS Project plan, support five project managers, manage schedules, issue logs, document repositories, recurring meeting materials, program status reporting, and basic financial tracking and reporting.

Support IT PCP service enhancements in ServiceNow by assessing business needs and designing scalable web application architectures. Develop interactive JavaScript-based web UIs, RESTful JSON APIs, SQL-backed features, and XML integrations. Follow existing ITSM architecture and processes, use unit and automated tests (Selenium/Fitnesse), work in a global agile team, and maintain continuous build practices.

Build a user-facing portal to manage pre-production samples that integrates with ServiceNow device management. Implement front-end UI, CMS-based portal pages, and connect to SOAP and REST APIs. Support inventory/validation lab workflows and portal functionality.

Manage infrastructure initiatives end-to-end: develop and execute project plans, steward releases and changes, track and report status, document requirements, mitigate risks, coordinate across matrixed teams, and maintain positive stakeholder relationships.

Develop middleware, services, and user interfaces for IoT solutions. Build REST APIs and backend systems using Java/J2EE and app servers, implement frontend features with JavaScript frameworks, apply OO design, perform data modeling, and work with relational and NoSQL/Hadoop data stores. Use Maven, Git, and Jenkins.

Develop and customize ServiceNow to integrate with SAP for Asset Management within procurement and financial processes. Build a bulk-asset update 'wizard' and perform platform development and web UI work as needed.

Maintain and manage software repositories, ensure successful builds and deployments to AWS, support CI/CD (TeamCity), write automation scripts (Perl/Python), troubleshoot issues, and support web stack components (Nginx, Django) while working in an Agile/Scrum environment.

Manage low-to-medium complexity IT infrastructure projects end-to-end: deliverables, quality, schedule, budget, scope, governance, communications, risk, and client relationships. Ensure projects meet cost, time, and quality constraints while working on-site with clients.

Provide 1st/2nd level support and administration of Avaya voice systems (CM, SES, AES, SIPERA SBC, Modular Messaging). Troubleshoot TDM/PRI/SIP trunks, program ARS/AAR/route patterns, add phones/voicemail, manage circuit packs and firmware, document telecom inventory, manage vendor relationships, and meet SLAs.