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Supports the Executive Director and leadership team by managing schedules, preparing reports and presentations, coordinating board and committee meetings, organizing events and conferences, handling confidential information, serving as a professional contact for residents and staff, and reconciling monthly credit card and charge accounts.

The Sales and Marketing Director develops and updates the community marketing plan to achieve census and sales goals. Responsibilities include generating and managing leads, conducting presentations, closing sales, achieving individual and team results, and leading an integrated sales team. The role reports to the Executive Director and works closely with senior adults while coordinating with corporate marketing leadership.

Provide overnight front-desk coverage (PRN) from 11:00pm–7:00am, welcoming residents, families, and visitors. Handle check-ins, phone triage, basic administrative tasks, and escalate emergencies or staff needs. Maintain organized, professional reception area and deliver compassionate service to seniors.

Serve as the resident-facing coordinator for personalization, move-in planning, and marketing support. Guide residents through finish selections, vendor coordination, move logistics, and closings. Maintain records, lead coordination meetings, perform home visits, welcome new residents, assist marketing events, manage leads, and support occupancy and sales goals.

Lead strategic HR operations for a faith-based nonprofit senior living organization. Oversee talent acquisition, employee relations, compensation and benefits, training, compliance, workplace safety, performance management, HR systems, and culture-building while collaborating with executive leadership to align HR with mission and operational goals.