Top Tech Jobs & Startup Jobs

Provide timely customer support for card services via Zendesk and CRM; document issues, assist applicants through the application flow, and track experiences across logs, dashboards, and CRM systems.

Design, build, and maintain production-grade agentic automations using n8n and Google Gemini. Integrate with CRMs and banking APIs, implement robust error handling and security, use LLMs for document extraction and analysis, and continuously optimize financial workflows to reduce manual effort.

Provide timely, empathetic support via Zendesk and other channels; document and log issues and feedback; assist applicants through the application flow; track customer experiences using logs, dashboards, and CRM systems.

Provide timely, empathetic customer support for a Bitcoin-backed credit card: handle inquiries, guide applicants through Bitcoin deposit/vaulting, monitor LTV and margin call communications, document issues, and track experiences using CRM/dashboards.

Manage end-to-end account servicing tasks for CH portfolios including account closures, payoff quotes, manual payments, reconveyance requests, and insurance (flood and HOI) renewals. Coordinate with lenders, title and insurance agencies, clear compliance blockers (OFAC), handle escalations, and oversee Level 1 customer support while ensuring audit and regulatory compliance.

Manage and improve daily operations and workflows, coordinate cross-functional teams, track KPIs, handle logistics, and maintain data integrity. Use SQL to query and analyze back-end data, generate reports and dashboards, troubleshoot data issues, and support technical teams. Provide administrative support and maintain procedural documentation.

Provide first-line customer support for crypto users: troubleshoot on-chain issues (failed transactions, gas, slippage), guide users via blockchain explorers, assist onboarding/KYC, educate on security best practices, document tickets in Zendesk/Asana, and escalate complex bugs to engineering.

Review, verify, and file security and account documents for HELOC/loan accounts; assist in account closings, respond to document requests, and support cross-functional teams with record-keeping.

Handle customer queries via Zendesk, review loan applications and documentation for fraud using fraud platforms, log issues, collaborate cross-functionally, improve procedures, and track customer experience across channels.

Provide live, concierge-style support to mortgage and HELOC customers via phone and chat, guide them through products and next steps, document interactions, escalate issues, perform outbound lead calls, and share product/operations feedback to improve processes.