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Lead technical authority for Business Process Intelligence capability: define BPMN standards, govern process and task mining tooling, manage SaaS platform configuration and controls, own technical backlog, lead offshore delivery, and drive process quality, insight and automation across the Group.

Support and configure Business Process Intelligence tooling, apply BPMN modelling standards, interpret process/task mining outputs, administer SaaS platforms, support technical backlog delivery, enforce governance and controls, and collaborate with UK teams to improve process quality and insights.

Develop, maintain, and support production services using Node.js and TypeScript in containerized environments. Participate in code reviews, troubleshoot live services, apply DevOps principles, contribute to automation and incident root-cause analysis, collaborate with stakeholders, and mentor early-career engineers while continuously improving technical skills.

Develop, maintain, and support production services using Node.js and TypeScript in containerized environments. Troubleshoot incidents, participate in code reviews, apply DevOps and test automation practices, collaborate with stakeholders, and mentor junior engineers. Contribute estimates, drive resilience and security improvements, and stay current with technology trends and basic AI concepts.

Provide independent technical customer support: monitor and analyse data, process and resolve complex cases, edit and publish documents, support others on data and knowledge management systems, identify and deliver process improvements, coach colleagues, and follow change management and compliance procedures.

Provide technical support for data and knowledge management systems, edit and prepare documents, track budgets, coach and supervise junior staff, identify process and IT security improvements, and design test procedures from product specifications.

Lead technical development and delivery across teams or platforms. Design, build, and maintain complex software; ensure code quality via reviews; mentor and line-manage engineers; drive architecture, system design, DevOps/CI-CD, security practices, and tech strategy; troubleshoot performance and reduce tech debt while influencing stakeholders and adopting emerging technologies including applied AI.

Senior Workday specialist responsible for configuring and maintaining multi-module Workday solutions, designing and executing EIB integrations, developing notifications/cards, architecting scalable solutions, participating in change reviews and deployments, mentoring junior staff, and collaborating with stakeholders. Knowledge of VNDLY, HiredScore and Workday Planning is advantageous; Workday certifications preferred.

Accountable for designing, implementing, maintaining and supporting DevOps pipelines, tooling and automation for Feature/Lab teams. Recommend appropriate pipelines and tools aligned to group strategy. Manage budgets, coach and develop reports, identify and implement process and security improvements, and deliver outcomes within established systems and risk frameworks.

Design and communicate solution architectures that meet quality, resilience and technical objectives. Lead delivery of workstreams, manage budgets, suggest process improvements, coach teams, support QA and change initiatives, and produce tailored documentation for stakeholders.