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Coordinate and manage integration dependencies between the Lab and external stakeholders, oversee complex/high‑risk implementations, liaise with suppliers, catalogue dependencies, identify and mitigate blockers, lead integration events across shared infrastructure, and support governance activities to ensure safe, timely delivery.

Lead understanding, mapping, and continuous improvement of end-to-end customer journeys. Integrate insights from disparate data, coordinate cross-functional alignment, and collaborate with Product, Experience Design, and Engineering to optimise journeys and influence prioritisation and design.

Lead and manage AP, AR and colleague expenses operations from the Hyderabad centre, ensuring controls, governance, SLA/KPI delivery, month/quarter/year-end accuracy, stakeholder partnerships, and technology-led transformation (automation, OCR, RPA, ERP). Drive process standardisation, reporting quality, cost and productivity improvements, and oversee risk, audit responses and operational performance.

Own a single product feature or technical component, define and prioritise team-level backlog and user stories, oversee releases, ensure benefits realisation and business readiness, manage incidents and risks, coach teams, and coordinate governance and integration. Technical POs also own technical design, supplier strategy, environment planning, and group-wide technology backlog.

Develop and maintain full-stack applications (Node/React) on GCP. Support live services, troubleshoot, write tests, apply DevOps practices, participate in code reviews, mentor junior engineers, and drive small technical initiatives.

Senior SRE responsible for cloud infrastructure areas, observability, and improving SLOs. Supervises SREs, drives automation and operational improvements, identifies security/process gaps, and delivers defined outcomes and change elements.

Mid-level Site Reliability Engineer responsible for monitoring and improving SLOs for cloud infrastructure services, working with senior SREs. Tasks include incident analysis, automation, compliance checks, test procedure design, risk and budget tracking, and supporting change and knowledge management processes.

Accountable for delivery of quality engineering across lab/PT within a multi-skilled feature team. Design testing procedures and product specifications, develop and execute mobile automation (Appium) and API tests, identify process and IT security improvements, manage and coach direct reports, and share knowledge within the QE community.

Develop and maintain full‑stack applications using Node and React on GCP. Support live services, troubleshoot, participate in code reviews, apply DevOps and test automation, and mentor junior engineers. Follow agile practices and contribute to security, resilience, and continuous improvement.

Lead and supervise SREs for cloud infrastructure areas, focusing on observability and operational improvements to meet SLOs. Manage development and operation of data management aspects, drive process and security improvements, deliver risk-managed outcomes, and coach team members while defining product specifications and testing standards.