Top Tech Jobs & Startup Jobs

Design and implement enterprise-scale technical solutions and integrations. Build logical and physical architectures, CI/CD pipelines, containerized cloud applications, API management, and security (SAML/OIDC). Collaborate with engineering and product teams, perform testing and debugging, define KPIs/KRIs, and drive innovation and risk management across projects.

Provide client and agent support during enrollment periods by responding to inquiries, guiding enrollment processes, entering and verifying data, tracking enrollment activity, maintaining documentation, and escalating complex issues. Support agents administratively during AEP and help identify process improvements.

Own lifecycle marketing campaigns across email, in-app, SMS, push, and content cards. Plan, build (copy, HTML, designs), QA, execute, analyze A/B tests, report performance, and ensure compliance with CAN-SPAM, TCPA, and HIPAA. Maintain campaign assets, calendars, and documentation while partnering with brand and external teams.

Manage and support agents to improve performance and satisfaction by providing sales support, training, CRM data entry, troubleshooting operational issues, tracking productivity, and delivering excellent customer service to grow client base and profitability.

Create, manage, and distribute compliant marketing content across channels. Own content lifecycle, CMS governance, social media strategy, content calendars, and cross-functional approvals to support product launches, sales enablement, and recruiting.

Act as primary contact for advisor clients, resolve escalated issues, provide training and support on brokerage systems, maintain call quality metrics, document procedures, use CRM for call records, and participate in projects to improve client experience.

Manage a shared-services Commission Payables team to validate, process and reconcile agent commission payments across ~80 businesses. Implement Oracle Fusion payables, design processes and controls (1099/AUP), hire and lead 1-5 direct reports, monitor volumes and metrics, troubleshoot system issues, and ensure timely, compliant payments and reconciliations.

Process and support money movement requests (distributions, wires, ACH, transfers), resolve operational issues, liaise with advisors, clients, and custodians, and collaborate on process improvements to ensure accurate, timely service.

Provide front-desk support, answer inbound/outbound calls, schedule appointments and meetings, manage client data and documents, assist agents with contracts, onboarding, licensing, and commission processes, and ensure accurate timely document handling and customer service.

Support a specialized wholesaling product line as an internal wholesaler: provide sales support to distribution partners, communicate with executives, peers, and carrier/distribution clients, analyze and organize information, and collaborate across functional teams to drive annuity product distribution.