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Supervises credit, collections, and cash management activities. Extends and monitors customer credit, evaluates credit risk, establishes credit lines, negotiates payment terms, and protects accounts receivable. Directs Collections Administrators, coordinates account collections, handles complex and delinquent accounts, maintains customer records and performance reports, supports audits, and collaborates with credit, sales, store, and department personnel.

Manage residential and contractor HVAC sales for a wholesale distribution center. Develop and maintain customer and dealer relationships, solicit new accounts, grow market share, meet sales goals, resolve customer issues, and support dealer meetings, conferences, product shows, and industry events. The role also requires product knowledge, estimating and negotiation skills, customer presentations, technical training participation, and occasional use of warehouse equipment.

Manage residential and contractor HVAC sales within a designated territory for a wholesale distributorship. Build and maintain customer and dealer relationships, solicit new accounts, meet sales goals, resolve customer issues, represent the company at events, attend training, and support Sales Center operations.

Drive sales growth by developing and maintaining customer/dealer relationships, making outbound calls, resolving customer issues, promoting technology adoption, documenting activities in Salesforce, preparing sales materials, and meeting sales goals.

Manage HVAC residential and contractor sales for a wholesale distributorship within a designated territory. Develop and maintain customer and dealer relationships, solicit new accounts, secure market share, resolve customer issues, represent the company at events, attend trainings, and support sales center goals. Perform physical tasks including moving equipment and operating warehouse machinery.

Manage residential and contractor HVAC sales within a designated territory by developing client relationships, soliciting new accounts, meeting sales goals, resolving customer issues, representing the company at events, and participating in product training and marketing activities.

Provide Tier 2 escalation support for enterprise IT systems: troubleshoot Windows servers/desktops, Entra ID, Intune, Meraki, and enterprise apps; manage ITSM platform, incidents, changes, documentation, onboarding/offboarding, and support site buildouts and relocations.

Design, develop, and deliver instructor-led and e-learning programs, manage LMS operations and enrollments, assess learning effectiveness, support stakeholders, produce training materials, and coordinate training logistics and audits.

Identify and qualify new dealer prospects through outbound phone, email, and social outreach. Maintain Salesforce records, generate opportunities for Brand Development and Territory Managers, track dealer participation in programs, provide weekly engagement and pipeline reports, coordinate incentives/trainings/events, collect dealer feedback, monitor competitor programs, and collaborate with marketing and sales teams.

Manage residential and contractor HVAC sales for a wholesale distributorship by developing client relationships, soliciting new accounts, meeting sales targets, resolving customer issues, representing the company at events, and supporting product and technical knowledge. Attend trade shows, trainings, and dealer functions; use company equipment and warehouse tools as needed.