Training & Development Specialist

Job Summary

The Training and Development Specialist is responsible for designing, developing, and delivering high-quality training programs that enhance employee performance and drive organizational success. This position plans, organizes, and deploys employee development and training events while supporting the department in a comprehensive range of learning and development activities.

In this role, the candidate should be passionate about helping people learn and grow. Excellent communication skills, instructional design expertise, and the ability to translate complex information into engaging learning experiences are essential.

Essential Duties/Accountabilities

• Facilitate and deliver live training sessions, workshops, and on-demand programs using recognized training techniques and tools
• Lead interactive learning experiences and manage group dynamics to optimize learner engagement and knowledge retention
• Create a positive and inclusive learning environment that encourages participation and questions from diverse learners
• Assess learner comprehension during facilitation and adjust delivery methods in real-time to meet diverse learning needs
• Assist employees with access and end-user support to the company-wide Learning Management System
• Ensure that the operational performance of the Learning Management System is on track to achieve business needs
• Partner with internal stakeholders regarding employee training needs
• Designs and develops criterion-based training assessments
• Assesses feedback from learners to evaluate and improve the effectiveness of training
• Maintain training documentation and files
• Assist with internal/external audits of training documentation
• Deliver and administer enrollments of e-learning courses
• Analyze, design, and produce learning solutions using instructional design methodology
• Assist/support the training needs assessment process for new and existing employees
• Partner with other areas and provide learning history requests
• Develop training aids such as presentation materials, handouts, and workbooks
• Stay current on training design and methodologies
• Assist with organizing, coordinating, and scheduling virtual vendor training sessions
• Other duties as assigned

Required Education and Experience  

• High School Diploma or GED required. Bachelor's degree preferred.  
• Minimum of one to three years of learning management and development and/or project management experience that demonstrates your ability to perform 
• Professional certification (e.g., CPF) is a plus 
• Current knowledge of effective learning and development methods; the ADDIE model is a plus 
• One to two years of experience facilitating training or workshops preferred
• Familiarity with e-learning platforms and practices 
• Proficient in Learning Management Systems (LMS), Microsoft Office applications (e.g., Excel, Teams, SharePoint, etc.) Adobe Acrobat Pro and Adobe Captivate 
• Ability to build rapport with employees and vendors.

Skills

• Ability to apply adult learning principles in training design, presentation, teaching, and evaluation methods
• Strong live facilitation and public speaking skills
• Ability to apply effective interpersonal, verbal, and written communication skills
• Ability to thrive in a fast-paced, constantly changing environment
• Strong ability to multitask and deliver on deadline
• Able to maintain up-to-date knowledge in the area of practice
• Strong organization skills and ability to prioritize and manage multiple tasks
• Ability to work with a diverse population base
• Ability to analyze and solve problems
• Ability to work autonomously with initiative

Work Environment

• The employee is regularly required to work in an office environment
• Moderate noise (i.e., business office with computers, phone, and printers, light traffic)
• While performing the duties of this position, employee may travel to Company locations and work in offices and other warehouse/storeroom environments.
• Position may require employee to travel between sites in all types of weather and employee may be subjected to all types of weather conditions

Physical Demands

• The employee will be expected to sit for prolonged periods of time in front of a computer in an office environment.
• Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Travel  

• This position may have occasional travel outside the local area and overnight.