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Manage daily operations of an HOA/community, oversee vendors and assets, maintain financial accountability and risk programs, lead and mentor onsite staff, advise the board on long-term planning, and engage residents to foster participation and a positive community experience.

Provide administrative support for two homeowners association communities including customer service to homeowners, board packet preparation, monthly reports, phone handling, site visits to assess property conditions, coordination with landscape team, and other administrative projects.

Provide front desk reception and administrative support for a residential community: greet visitors, answer phones and emails, maintain records, schedule appointments, and assist site team with documents and resident inquiries while ensuring exceptional customer service.

Provide administrative, financial, and compliance support for an onsite community management team. Serve as primary contact for residents, vendors, and board members; process payments; manage records, inspections, violations, and work orders; and support resident engagement and office operations.

Lead community management operations for a portfolio of large-scale communities, oversee community managers, ensure contractual/service delivery, track KPIs, support client relationships, resolve conflicts, manage transitions and regulatory training, and drive retention and operational excellence.

Manage resident inquiries and enforce HOA deed restrictions through property inspections, documentation, violation issuance, and assistance with architectural review and committee applications. Provide high-quality customer service, maintain records and photos, and support Community Manager including occasional driving and flexible hours.

Oversee subsidy billing lifecycle: calculate and prepare billings, manage receivables and reconciliations, maintain cash flow projections and documentation, liaise with clients and internal teams, support audits, and improve billing processes and controls.

Manage full-cycle bi-weekly multi-state payroll with accuracy and compliance. Audit time and attendance, process pay changes, administer garnishments, resolve payroll discrepancies with HR/Finance, maintain payroll/HRIS data, support audits, and drive process improvements while protecting payroll confidentiality.

Act as the community's first impression by managing front desk operations, greeting guests, answering phones, checking in members, registering residents for events and collecting payments. Assist the Membership Coordinator with administrative tasks, open/close the community center, enforce policies, and maintain a clean, inviting front desk.

Serve as the community center front-desk ambassador: manage front desk operations, greet and assist guests, answer phones, check in members, register residents for events and collect payments, support administrative duties, enforce policies, and maintain a clean, welcoming environment.