Are you a customer service aficionado who loves helping people? Are you looking for a company where you can learn and grow?
We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
About the community:
This master-planned community is highly amenitized and specifically designed with providing residents with numerous recreational and lifestyle options. It has earned awards and maintains a strong standing within the top ten master planned communities.
Our Front Desk Associates are the Ambassadors of First Impressions. They serve our community with administrative duties and provide above and beyond service that promotes CCMC’s core values.
What you’ll accomplish:
- Managing front desk operations
- Greeting and assisting guests, answering phones, and directing calls
- Opening and closing the Community Center as shift requires
- Checking in members and guests to ensure planned use of the facilities
- Registering residents for special events and collecting payment
- Assisting the Membership Coordinator with an array of administrative duties
- Enforcing policies and procedures
- Maintaining a clean and inviting front desk environment
What we’re looking for:
- At least 6 months of customer service experience with basic cash handling skills
- A dynamic, professional individual with a strong sense of organization, attention to detail, and problem solving skills
- Outgoing with a professional personality
- Must work well independently and within a group
- Excellent people skills, with a commitment to customer service
- Ability to communicate effectively orally and in writing
- Computer skills that include a strong working knowledge of MS Office programs
- Must pass a pre-employment drug screen and background check
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.
The physical requirements can vary, but generally, they may include:
- Mobility: Ability to walk the grounds long distances in various weather conditions.
- Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
- Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [email protected] so we can review next steps together.
What we offer:
- Support Programs – Employee Assistance Program (EAP) and Calm Health.
- As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
- 401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions.
- Competitive pay, depending on experience
- Part-time, flexible schedule
- Most importantly, a caring team who is dedicated to your success!
Skills Required
- At least 6 months of customer service experience
- Basic cash handling skills
- Strong organization, attention to detail, and problem-solving skills
- Professional and outgoing personality
- Ability to work independently and as part of a team
- Excellent interpersonal and customer service skills
- Effective oral and written communication skills
- Strong working knowledge of Microsoft Office programs
- Ability to pass a pre-employment drug screen and background check
- Valid state driver's license, clean motor vehicle report, and current automobile insurance if driving becomes a job requirement
What We Do
Founded in 1973, CCMC is a prominent community association management company specializing in large-scale, master-planned communities. CCMC partners with HOA boards and developers to provide expert management, operational excellence, and a people-first resident experience. Serving over 155 communities across nine states, the company focuses on redefining community management by bringing people together and transforming households into homes.
