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Manage construction and technical-services projects from planning through completion. Develop schedules, budgets, resource plans, and documentation; coordinate operations, engineering, procurement, service teams, clients, and leadership; track progress, risks, milestones, and financial performance; resolve issues; manage contracts, change orders, and scope changes; and ensure compliance with safety, regulatory, and company standards. The role includes office and field work and participation in an on-call escalation rotation.

Provide administrative and clerical support to Fire Alarm and Fire Sprinkler teams. Handle documentation, scheduling, customer communication, proposals, inspection reports, purchase orders, invoices, and vendor coordination. Maintain project files and digital records, support NFPA/AHJ inspection compliance, and perform general office duties like answering phones and greeting visitors.

Manage division financials, resource planning, and operational efficiency. Analyze P&L and WIP, adjust staffing, review bids, monitor backlog and bid volume, approve design schedules, and lead weekly operations meetings to align sales and execution.

Generate new customers and cross-sell existing clients for fire protection inspections (extinguishers, sprinklers, alarms, exit/emergency lighting, suppression). Conduct cold/warm outreach, site surveys, prepare proposals/contracts, maintain pipeline and client relationships, and report sales plans to management.

Provide support to account management and sales teams while learning client relationship management, project coordination, CRM recordkeeping, quoting, and renewal/upsell processes. Assist with proposals, track customer requests, participate in client/internal meetings, and analyze customer data to identify opportunities.

Field sales role generating new customers and upselling existing clients for fire protection inspections and services. Duties include cold/warm calling, site surveys, proposal preparation, client relationship management, pricing review with management, and maintaining a sales pipeline and business plan.