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Lead the Berlin Alpadia language school with full P&L responsibility, driving strategic growth, operational excellence, academic quality, team development, accreditation compliance, student experience, and stakeholder engagement.

Contact and follow up on marketing-generated leads, identify customer needs, recommend suitable programs, maintain Salesforce CRM, guide clients through booking, and hand off to Customer Service.

Contact and follow up on marketing-generated leads, identify customer needs, recommend suitable language travel programs, maintain Salesforce CRM, guide clients through booking, and hand off to Customer Service.

Manage all airport and train-station student transfers for UK language camps. Recruit, train and lead the transfer team; liaise with transfer providers, camps, and customer care; handle student/parent queries and complaints; ensure safeguarding, accurate administration, and timely communication to ensure smooth arrivals and departures.

Analyze marketing, lead generation, CRM and web analytics to generate insights and growth opportunities. Build dashboards and reports, validate data sources, communicate recommendations to stakeholders, and support optimization and predictive modeling to improve acquisition, engagement, and conversion.