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Responds to provider and client inquiries by phone, email, and fax; researches billing history and claims information; accurately logs all interactions in tracking software; maintains professional provider relationships; meets productivity and quality standards in a high-volume customer service environment.

Owns the strategy, roadmap, requirements, delivery, governance, and adoption of data and analytics products built on Snowflake and delivered through Power BI. Partners with engineering, analytics, governance, and business stakeholders to prioritize backlogs, define data models, validate quality, coordinate dashboard releases, manage UAT, and improve data product performance, accessibility, and self-service analytics adoption.

Performs quality assurance analysis and testing activities for software or business processes at the Level I tier. The provided description contains no additional details about specific responsibilities, tools, qualifications, or testing methodologies.

Performs quality assurance analysis and testing activities as a Level I QA Analyst. The provided description contains no additional responsibilities or qualification details.

Provides inbound phone support to providers and collection staff regarding claim status. Explains billing processes and timing, coordinates with internal departments to resolve inquiries, meets customer service and quality standards, maintains agent availability goals, follows procedures, identifies system or process issues, and completes assigned tasks.

Conducts quality assurance audits for English- and Spanish-speaking clients by reviewing documents, listening to calls, assessing audit evidence, interpreting client interactions, and ensuring accurate, consistent audit results.

The BI Developer will design and deliver scalable analytics solutions using Power BI, migrate legacy assets, and ensure data integrity through effective governance and optimal performance.

The Client Solutions Manager oversees project management for client projects, coordinating with business and tech teams while ensuring effective communication and deliverables adherence. Responsibilities include gathering requirements, managing workflows, and maintaining project timelines.

The Product Support Analyst I provides software issue management, support for customers, analyzes system issues, and collaborates with IT and developers for resolutions.

The job description only identifies a Director of Network Development position and provides no details about responsibilities, qualifications, technologies, compensation, travel, or work authorization.