The Role
Conducts quality assurance audits for English- and Spanish-speaking clients by reviewing documents, listening to calls, assessing audit evidence, interpreting client interactions, and ensuring accurate, consistent audit results.
Summary Generated by Built In
QA Analyst Level I - Non-exempt
JD_Quality Assurance Analyst I.docx
Note:
This role includes conducting audits for Spanish-speaking clients, which requires reviewing documents and listening to calls conducted in Spanish. The position also involves understanding client interactions, assessing audit evidence, and accurately interpreting information provided during the audit review. To perform these responsibilities effectively, the employee must be fluent in both English and Spanish to ensure accurate analysis, clear communication, and consistent audit quality. Bilingual skills are essential to support Spanish-speaking clients, minimize language-related misunderstandings, and deliver an effective and seamless audit experience.
Skills Required
- Fluency in English and Spanish
- Ability to review documents and listen to calls conducted in Spanish
- Ability to assess audit evidence and accurately interpret client interaction information
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The Company
What We Do
Founded in 1994 and headquartered in Conshohocken, Pennsylvania, MedRisk was established with a mission to revolutionize physical rehabilitation for workers' compensation patients. Over the last 30 years, the company has evolved into a leading managed care organization dedicated to physical rehabilitation and medical bill review for the casualty claims industry.
