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Manages Infrastructure & Cloud Engineering and Service Desk teams, overseeing staffing, technical operations, service metrics, system administration, and end-user support. Administers IT programs across requirements, design, testing, implementation, and contingency planning. Tracks schedules, risks, resources, and performance while coordinating stakeholders and contractors. Oversees SCCM, Microsoft 365, hybrid Active Directory, PowerShell automation, VMware, AWS, ServiceNow, and JIRA environments, and presents program status and recommendations to leadership.

Supports cybersecurity compliance across DISA enterprise network environments by implementing STIGs, maintaining security documentation, remediating vulnerabilities, troubleshooting networks, preparing COMSEC reports, and supporting compromise-response activities. Coordinates with DISA customers, COMSEC personnel, and NSA representatives. The role requires a bachelor’s degree or equivalent experience, 3–5 years of related technical experience, Security+ certification, DoD 8570 IAT II or 8140 compliance, and a Secret clearance. Work is primarily onsite.

Lead enterprise network administration for Army Transportation Command: install, configure, and maintain routers/switches (Cisco IOS-XE/Nexus), implement firewall/proxy changes, prioritize SIPRNet service restoration, perform diagnostic isolation with providers (RNECs, DISA), produce fault-attribution reports, and maintain network documentation and configurations.

Lead cybersecurity operations for Army C4ISR and distribution networks: manage RMF and ATO sustainment via eMASS, run vulnerability scanning and POA&M using Tenable/ACAS, administer government security tools, and lead incident response and reporting across NIPR/SIPR environments.

Serve as single point of accountability for a global DoD IT services workforce supporting U.S. Army Transportation Command C4ISR and distribution operations. Own cost, schedule, quality, staffing, deliver reports, manage QASP and Risk Register, oversee subcontractors, ensure Section 508 compliance, and coordinate Task Order Management and transition activities.

Lead systems administrator responsible for installing, configuring, patching, and maintaining Windows/Linux servers, SAN/NAS, VMware virtualization, Active Directory, and backup/DR (Veeam). Serves as technical lead and primary contact for infrastructure services supporting DoD/Army C4ISR, ensuring STIG-hardened environments, contingency mission-essential support, and enterprise tool management (SCCM, SolarWinds).

Lead full-lifecycle support of the Army Transportation Command C4ISR SharePoint Online environment and custom apps. Provide Tier 1/2 user support, Tier 3 sustainment and fixes, and Tier 4 new development backlog management. Maintain accessibility (Section 508) compliance and ACRs, deliver source code and technical data packages, and enforce work authorization/tracking controls for DoD web-application sustainment.

Operate, secure, and optimize an enterprise Linux fleet across AWS and VMware, support Linux virtual desktops, author Ansible automation, enforce CIS hardening and patching, build monitoring and IaC (CloudFormation, Service Catalog), and collaborate with application teams to ensure reliable, performant infrastructure.

Provides Tier 2 IT operations and end-user support in DHS environments. Responsibilities include installing, configuring, troubleshooting, and maintaining Windows workstations, laptops, peripherals, software, and related services; managing incidents and service requests through an ITSM tool; providing on-site and walk-up support; maintaining documentation; and supporting after-hours operational needs.

The Help Desk Specialist I provides technical support and customer service, resolving incidents and service requests while documenting and escalating when necessary.