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Manage customer inquiries, support business growth, ensure client satisfaction, and maintain performance levels while fostering teamwork and accountability.

Handle accounts payable/receivable, vendor payments, statement reconciliations, debt collection, bank and balance-sheet reconciliations, and support month-end close and ad hoc finance requests while assisting teammates.

Coordinate export operations: create and manage Phoenix files, input BL/manifest data, submit customs filings (AMS/ACI/ISF), monitor arrivals and release status, trigger COB, upload documentation, prepare pre-alerts, and maintain EMT task statuses. Communicate with customers, carriers, PRC/platform teams, and complete assigned administrative tasks.