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The Front Desk Supervisor ensures a warm atmosphere for patrons, supervises the front desk team, addresses guest inquiries, and oversees service standards.

The Group Sales Manager at Heathman Hotel drives revenue by securing group opportunities, developing client relationships, and ensuring smooth event execution.

The Engineer maintains equipment, responds to guests' requests, manages work orders, performs minor repairs, and ensures hotel operations run smoothly.

The Engineer ensures preventative maintenance, responds to guest requests, maintains the work order system, makes minor repairs, and handles equipment upkeep to ensure a quality hotel experience.

Lead property finance by overseeing accounting, budgets, forecasts, and internal financial systems. Provide strategic financial insights, collaborate with operations to meet revenue and service goals, and hire/mentor the finance and data teams. Ensure multi-entity forecasting and large-scale FP&A software utilization, with hospitality experience a plus.

Lead the hotel sales team to drive revenue, market share, and brand positioning. Develop and execute sales strategies across corporate, group, and leisure segments; manage pipeline, pricing, forecasting, and account relationships; recruit and develop staff; collaborate with marketing, revenue management, and operations to ensure seamless event execution and strong guest experiences.

The Director of Marketing will lead marketing strategies, collaborations, and community outreach while monitoring performance and trends for The Merchant Building.

Lead design and delivery of onboarding, compliance, leadership, and luxury service training across the property. Partner with People + Culture and department leaders to identify talent, maintain certifications and training records, manage LMS, coach leaders, ensure audit readiness, and analyze training effectiveness to continuously improve programs.

Lead group sales efforts for the hotel by cultivating relationships, identifying and closing group business, negotiating contracts, representing the property at events, coordinating with property leadership, and ensuring group needs are met throughout the guest experience.

Lead property-level sales and marketing to drive revenue and market position. Develop and execute plans, manage budgets, oversee digital/print marketing, direct local promotions and partnerships, mentor a high-performing team, negotiate contracts, collaborate cross-functionally, and represent the hotel at industry events to maximize profitability and brand awareness.