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Coordinates with pricing, procurement, overseas offices, and agents to obtain freight rates and tariff information. Prepares and submits customer quotations, follows up with customers and sales teams, records updates in ticketing systems, and provides market feedback. Handles commercial and pricing escalations while supporting tenders, spot quotations, and shipment activation across regional operations.

Support the Regional Director APAC in planning, executing and monitoring regional strategic initiatives. Coordinate cross-country projects, manage performance reporting and dashboards, deliver executive presentations, and drive commercial and trade-lane programs. Lead special projects, facilitate stakeholder engagement across sales, product and country teams, and support process improvement, digitalization and regional governance to ensure timely achievement of strategic objectives.

The role involves managing European accounts, ensuring customer satisfaction, and driving sales growth in the region.

Sell warehousing and contract logistics solutions within an assigned territory: prospect, qualify, negotiate, and close deals. Build strategic customer relationships, develop tailored proposals with internal teams, manage full sales cycle and pipeline in CRM, conduct site visits and market analysis, and represent the company at industry events to drive revenue and long-term customer retention.

Serve as primary customer contact to handle queries, produce daily KPI and activity reports, coordinate shipping and stock movements via WMS, support invoicing/PO resolution, liaise on re-works, and provide informal coaching to other administrators.

Rotational management trainee program across logistics & operations, business development, and an international placement. Gain supply chain, commercial, and cross-cultural experience, mentorship, and potential full-time employment upon completion.

Lead and develop a sales organization: set strategy and targets, manage CRM and leads, support proposals/quotations, drive new business and customer retention, collaborate with operations and customer service, and resolve complaints to improve processes and growth.

Develop and execute sales strategies to win new clients and grow revenue in Italy. Prospect, present, negotiate, and close logistics solutions; manage key account relationships; monitor market trends and competitors; provide sales forecasts and collaborate with operations, customer service, and marketing to ensure delivery and client satisfaction.

Coordinate end-to-end ocean import shipments, communicate with carriers/agents/brokers/truckers and customers, prepare and manage shipping documentation, monitor milestones, resolve delays and claims, coordinate inland transportation, reconcile invoices and billing, maintain shipment records in TMS, and support continuous operational improvements.

Build and maintain Power BI dashboards and reports, perform data preparation with Power Query, write DAX measures and calculated columns, validate data quality, document datasets and transformations, support end-users, and participate in code reviews under guidance of the Lead Developer.