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Manage derivatives collateral operations and trade lifecycle support across front-to-back processes. Handle margin calls, disputes, position reconciliations, trade break and P&L investigations, corporate actions, audit liaison, and stakeholder coordination to ensure accurate, controlled operations and drive process improvements.

The Principal Specialist, Designer is responsible for creating visual designs, developing product concepts, conducting usability testing, and building prototypes to enhance digital experiences.

Lead design, development, and maintenance of scalable full-stack enterprise applications. Build responsive front-ends and robust back-end services, design APIs and integrations, support cloud deployments and CI/CD, ensure security and compliance, participate in architecture and Agile delivery, and mentor junior engineers.

Plan and execute internal audit engagements under GIA standards, perform audit testing using data analytics, prepare audit reports, manage audit projects, identify control gaps and recommend improvements, coordinate with regulators and external auditors, and support annual audit planning and stakeholder reporting.

Perform quality control testing to ensure software meets requirements. Execute testing activities, support SIT/UAT, monitor security/compliance/design alignment, collaborate with IT and business users, research automation, performance and cloud testing tools, and complete other duties as assigned.

Provide HR governance and risk management advice, develop and revise HR policies, lead HRIS/system transformation and troubleshooting, manage case-based employee inquiries, and liaise with Group HR to ensure compliance and operational excellence.

Responsible for managing cloud-hosted database platforms, ensuring availability, security, and performance while providing operational support and incident response.

Lead design and implementation of customer management journeys and agency strategies for individual life insurance. Drive branch adoption, optimize customer touchpoints and seasonal campaigns, develop online/offline acquisition and management tools, and use customer insight and data analysis to iterate strategies and enable operations.

Design, develop and maintain banca channel applications: system and architecture design, implement new features, lead microservices-based projects, support production, guide junior developers and vendors, and deliver project documentation and training.

Manage and grow client and intermediary relationships to meet sales and profitability targets. Analyze claims and utilization reports to recommend cost-management measures, coordinate internal stakeholders to optimize customer experience, support implementation and policy enrollment, participate in client debriefs, propose new products/initiatives, and contribute to projects that expand the commercial business.