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Support end-to-end B2B order-to-delivery processes by processing orders, maintaining logistics master data, monitoring delivery performance, resolving issues, handling returns/claims, producing reports and KPIs, and collaborating with logistics, planning, sales, and product teams using SAP and standard reporting tools.

Assess and approve customer credit applications, set payment terms and credit limits, monitor collections and payment performance, manage credit exposure and bad debt (including legal action), coordinate with insurers, prepare provisions, and produce regular credit and overdue management reports.

Provide exceptional, fashion-focused customer service in a Swarovski store. Guide customers through product selection, create emotional connections, present and style products, meet sales targets, and support store team initiatives. Promote brand and grow through learning programs.

Lead the regional S&OP process for NORAM: consolidate demand and supply plans, prepare S&OP meeting content, drive gap mitigation actions, manage NOOS assortment and safety stock for RDCs, own regional availability and inventory metrics, and coordinate with central E2E planning and local teams.

Lead tactical and operational packaging supply planning to ensure packaging availability for finished goods. Coordinate with suppliers, procurement, factories and global teams to balance demand, capacity, inventory and cost targets, manage escalations and prioritization, maintain component master data, support digitalization of planning, and drive continuous improvements.

Support regional S&OP, demand and supply planning by preparing and validating planning data, maintaining forecasts and capacity models, creating reports/dashboards, documenting S&OP outcomes, and following up on actions to ensure governance and decision-making.

Manage financial planning processes, enhance reporting accuracy, advise stakeholders, standardize governance instruments, and lead special projects at Swarovski.

As a Sales Consultant at Swarovski, you will provide exceptional customer service, build relationships, achieve sales goals, and create memorable brand experiences.

Provide exceptional in-store customer service, create emotional connections through product storytelling, build lasting relationships, hit individual and team sales targets, maintain an organized welcoming store, use digital tools and product knowledge to enhance the customer experience, and support team goals and loyalty programs.

Perform general accounting and reporting tasks including journal entries, accruals, allocations, fixed-asset depreciation, GL reconciliations, month-end close, audit support, query resolution, junior team support, and LEAN-based process improvements.