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Handle incoming support tickets per SLAs; troubleshoot low-to-moderate technical issues; monitor and maintain data ingestion pipelines and data quality; diagnose and resolve data anomalies; update knowledge base and documentation; liaise with non-technical stakeholders and support SaaS data management workflows.

Handle incoming support tickets per SLAs, troubleshoot technical and data issues, monitor and maintain data ingestion pipelines and data quality, diagnose and fix missing/incorrect transformations and anomalies, maintain documentation/knowledge base, and communicate technical concepts to non-technical stakeholders.

The Visual Communication Designer will create marketing materials, coordinate with teams, and research design trends while using graphic design and video editing tools.

The Visual Communication Designer will create marketing materials, research design trends, and utilize software for graphic design and video content.