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Design, install, configure, and maintain LAN/WAN/VPN and wireless networks and related hardware (routers, switches, firewalls). Monitor performance, troubleshoot outages, maintain security (IDS/firewalls), coordinate vendor maintenance, support servers/infrastructure, document configurations, and ensure compliance with security policies.

Owns B2B client relationships from onboarding through renewals and growth. Serves as the primary client contact, manages expectations, conducts business reviews, coordinates internal support teams, handles escalations, prepares proposals and pricing, negotiates contracts and SOWs, and identifies upselling and account expansion opportunities.

Designs and maintains engineering productivity frameworks, internal tools, automation, and custom applications. Partners with Engineering, QA, DevOps, and Product teams to improve development, testing, infrastructure support, and developer experience. Leads Generative AI integration, ensures scalability and reliability, provides technical leadership, troubleshoots existing systems, and tracks productivity metrics.

The Implementation Engineer configures the PowerCARD application, develops custom solutions, performs testing, and assists clients with implementation and acceptance testing.

As a Full Stack Engineer, you will develop and maintain web applications using Node.js and React, manage databases, and work in an Agile environment.

Provide Level 1 technical support for hardware, software, and network-related issues, respond to inquiries, troubleshoot, and document incidents.

The Node JS Developer will collaborate with back end engineers, participate in technical discussions, and ensure code quality through design, build, and maintenance of web applications.

The Docker Engineer will work on challenging projects involving containerization, CI/CD pipelines, and scalable application development for startups.

Build proof of concepts using Salesforce LWC and OmniStudio, enhance existing components, troubleshoot issues, and communicate with customers. Collaborate with a team of experienced architects and stay updated with Salesforce technologies.

This role involves responding to customer inquiries, moderating content in Thai, troubleshooting issues, and maintaining customer satisfaction through excellent service.