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Manage relationships with local authority partners across England, from initial engagement through onboarding and programme delivery. Identify prospective partners, promote programmes, support uptake and retention, deliver webinars and events, resolve queries, maintain accurate records, and use partner insight to inform reporting and continuous improvement. The role requires strong stakeholder communication, organisation, resilience, target achievement, and experience working with public sector, local authority, or education partners.

The Partnerships Project Manager leads projects, operational processes, and improvement initiatives across partnership and programme activities. Responsibilities include managing applicant placement allocation, annual delivery cycles, governance documentation, Salesforce operations, risk mitigation, stakeholder engagement, and reporting. The role also leads the Projects Team, manages competing priorities, ensures deadlines and compliance, and supports continuous process improvement while building effective internal and external relationships.

Provides operational, project, administrative, and coordination support for Frontline’s equality, diversity, and inclusion function. Responsibilities include coordinating EDI initiatives, consultations, working groups, training, staff networks, communications, reporting, dashboards, budgets, and accessibility activities. The role supports co-production with underrepresented groups, promotes inclusive organisational culture, prepares accessible materials, evaluates outcomes, and builds collaborative relationships across internal teams and external stakeholders.

Administer and enhance Frontline’s customized Salesforce environment, including configuration, automation, security, data management, reports, dashboards, integrations, and user support. The role partners with internal teams to translate business needs into Salesforce solutions, troubleshoot issues for more than 100 users, maintain documentation, and recommend improvements that support organizational growth and efficiency.

Administer and enhance a customized Salesforce environment and Marketing Cloud platform. Responsibilities include configuration, user management, workflows, Flows, data extensions, SQL/SOQL, segmentation, automation, integrations, troubleshooting, data quality, GDPR compliance, user support, training, documentation, and translating stakeholder requirements into effective CRM and marketing solutions.

Leads the organization’s IT infrastructure, cybersecurity, technology governance, business continuity, and disaster recovery. Oversees Microsoft 365, Entra ID, SharePoint, networks, cloud platforms, device management, security certifications, risk assessments, incident response, audits, and AI governance. Manages budgets, suppliers, outsourced IT support, system migrations, and facilities oversight. Advises senior leaders and trustees, develops policies and roadmaps, and line manages the IT and Facilities Officer.