The Role
Provides operational, project, administrative, and coordination support for Frontline’s equality, diversity, and inclusion function. Responsibilities include coordinating EDI initiatives, consultations, working groups, training, staff networks, communications, reporting, dashboards, budgets, and accessibility activities. The role supports co-production with underrepresented groups, promotes inclusive organisational culture, prepares accessible materials, evaluates outcomes, and builds collaborative relationships across internal teams and external stakeholders.
Summary Generated by Built In
Contract: Full time, permanent
Salary: £35,753.90 (£39,329.28 inclusive of London office allowance) plus competitive pension
Salary: £35,753.90 (£39,329.28 inclusive of London office allowance) plus competitive pension
Location: Hybrid- 2 days per week in London Office
Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage. Please note that travel to the London office is at your own expense.
Please note this ad will close on Tuesday 10 November at 9am.
The EDI Officer will provide operational, project and administrative support to Frontline’s EDI function, contributing to the delivery of organisational and programme-related EDI priorities.
Working collaboratively with colleagues across Frontline and, where appropriate, external partners, the postholder will help translate EDI commitments into practical, measurable activity that supports an inclusive organisational culture and equitable programme delivery. They will coordinate projects, working groups, consultation activities, reporting and communications, ensuring that EDI initiatives are well organised, informed by evidence and responsive to the experiences of colleagues and the communities with whom Frontline works.
The postholder will play an important role in embedding accessibility, supporting meaningful collaboration and co-production with colleagues and ensuring that EDI resources, guidance and processes remain relevant as the organisation and its programmes evolve. This role requires a proactive, organised and collaborative individual who is passionate about turning ideas into action and contributing to high-quality, evidence-based EDI practice.
Key Responsibilities
EDI project coordination and delivery
- Provide operational and project support for the planning, coordination and delivery of internal and programme-related EDI initiatives, ensuring activities are delivered effectively and in line with agreed priorities.
- Coordinate and co-produce EDI guidance, resources and practical tools, working with relevant colleagues and stakeholders to ensure they remain accurate, accessible and responsive to organisational and programme developments.
- Support consultation exercises especially the annual Inclusion and Demographic survey, workshops and other engagement activities, helping to gather and synthesise feedback and ensure that different perspectives inform decision-making.
- Contribute to the development and delivery of internal EDI learning and training, including the coordination of sessions, preparation of materials and evaluation of feedback.
- Support the effective coordination of the EDI Hour, helping to develop engaging content, organise sessions and promote participation across the organisation.
Reporting, communications and financial administration
- Coordinate EDI working group meetings, including scheduling meetings, preparing and circulating agendas and papers, taking accurate minutes, maintaining action logs and following up on agreed actions.
- Coordinate annual staff network meetings and related communications, supporting effective engagement, collaboration and the delivery of agreed activities.
- Assess quarterly EDI dashboards and reports, working with Salesforce colleagues to analyse and present relevant information to demonstrate progress against priorities, highlight emerging themes and support evidence-informed decision-making.
- Undertake financial administration for EDI activities in collaboration with Finance colleagues, including supporting budget monitoring, purchase orders, invoice processing, expense claims, and tracking expenditure against agreed budgets, as appropriate.
Collaboration, engagement and co-production
- Build and maintain positive working relationships with colleagues across Frontline, including relevant programme teams, corporate functions, staff networks and other stakeholders.
- Support meaningful engagement and co-production with underrepresented groups, ensuring that lived experience and diverse perspectives help shape EDI initiatives, resources and organisational practice.
- Help coordinate staff engagement activities, communications and opportunities for colleagues to contribute to EDI priorities and share their experiences.
- Communicate EDI information, guidance and updates clearly and appropriately to different audiences, adapting the approach to meet their needs.
- Support the facilitation of workshops, meetings, presentations and consultation sessions, contributing confidently to discussions and helping participants engage constructively.
- Where appropriate, support collaborative working with external partners and stakeholders to share learning, gather insights and strengthen the quality and impact of EDI activity.
Accessibility, inclusion and organisational culture
- Promote accessibility and inclusion across EDI activities, events, meetings, communications, learning resources and programme-related work, identifying and helping to address barriers to participation.
- Support the development and review of accessible, inclusive and culturally responsive resources, ensuring that different needs, experiences and perspectives are considered.
- Help embed Frontline’s values and inclusive culture by modelling respectful, equitable and collaborative behaviours in day-to-day work.
- Contribute to initiatives that support belonging, participation and the engagement of colleagues from underrepresented groups.
- Remain informed about relevant developments in EDI, accessibility and inclusive practice, sharing learning and helping translate emerging insights into practical improvements.
Organisation, communication and continuous improvement
- Manage a varied workload effectively, balancing competing priorities, responding to changing requirements and ensuring that agreed deadlines and quality standards are met.
- Take a proactive approach to identifying tasks, anticipating requirements, resolving routine issues and progressing work independently within agreed priorities and responsibilities.
- Prepare high-quality written materials, presentations, meeting papers, communications and other documentation, ensuring that outputs are clear, accurate and accessible.
- Evaluate activities and initiatives by gathering feedback, monitoring outcomes and identifying lessons that can inform future EDI work.
- Undertake other reasonable duties within the scope of the role, contributing flexibly to the evolving needs of the EDI function and Frontline.
Skills, Knowledge and Expertise
Experience and knowledge:
- Demonstrable experience of delivering or coordinating EDI initiatives, projects or programmes, with an understanding of how EDI principles can be translated into practical action.
- Experience of working collaboratively with colleagues, stakeholders and/or underrepresented groups to develop, deliver or improve initiatives, ideally including meaningful consultation or co-production.
- Experience of gathering, organising and presenting EDI information to support reporting, evaluation, decision-making or continuous improvement.
- Understanding of the importance of accessibility, inclusion and equitable participation, with the ability to identify practical opportunities to reduce barriers.
- Awareness of relevant EDI principles, challenges and good practice, and a commitment to developing knowledge as the field and organisational context evolve.
- Knowledge or experience of social work (desirable).
- Experience of organising or supporting training sessions, workshops, consultation exercises or engagement events (desirable).
Skills and characteristics:
- Excellent organisational and project coordination skills, with the ability to manage a varied workload, prioritise competing demands and meet deadlines without compromising quality.
- Strong written and verbal communication skills, including the ability to prepare clear documentation and communicate confidently in meetings, workshops and presentations.
- Excellent interpersonal skills, with the ability to build positive relationships and work effectively with people from a range of backgrounds, roles and levels of seniority.
- Ability to work collaboratively and contribute to shared objectives while also taking initiative, working independently and progressing tasks proactively.
- Ability to approach challenges constructively, exercise sound judgement and adapt to changing priorities and organisational needs.
- High levels of emotional intelligence to support and understand the specific challenges minoritised groups face.
Approach and values:
- A genuine commitment to equality, diversity, inclusion, accessibility and anti-discriminatory practice.
- A collaborative and inclusive approach, with a willingness to listen, learn from others and value different perspectives and lived experiences.
- Openness to innovation, feedback, learning and change, with a willingness to question existing processes and explore better ways of working.
- A commitment to producing high-quality, evidence-informed EDI work that is meaningful, relevant and responsive to the needs of the organisation and its programmes.
Benefits
- Flexible working hours
- Competitive pension employer contribution
- 25 days annual leave + bank holidays + office closes from 25 Dec to 1 Jan
- Buy up to five days annual leave a year
- Interest free loan for season ticket
- Personal coaching and mentoring
- Cycle loan scheme
- Deposit loan scheme
- Volunteering days
- Employee assistance programme
- Life Assurance Scheme (x3 salary)
About
Over 700,000 children in England rely on the support of social workers each year. These children need and deserve the support of life-changing social work professionals who can empower them to achieve their full potential and help to break the cycle of trauma and disadvantage.Frontline is a social work charity working to ensure that all children in England have a safe and stable home, and that their life chances are not limited by their social or family circumstance. Our mission is to create social change for these children and their families by developing excellent social work practice and leadership through our programmes, and by building a movement of leaders in social work and broader society as part of our Fellowship.We are looking for outstanding people from a diverse range of backgrounds to join our organisation and contribute to our work to create lasting social change for children and families. We want to do this whilst striving to achieve a culture of freedom and responsibility.
Skills Required
- Demonstrable experience delivering or coordinating equality, diversity, and inclusion initiatives, projects, or programmes
- Understanding of translating EDI principles into practical action
- Experience collaborating with colleagues, stakeholders, and/or underrepresented groups
- Experience with consultation or co-production
- Experience gathering, organising, and presenting EDI information for reporting, evaluation, decision-making, or continuous improvement
- Understanding of accessibility, inclusion, and equitable participation, including identifying practical ways to reduce barriers
- Awareness of relevant EDI principles, challenges, and good practice
- Knowledge or experience of social work
- Experience organising or supporting training sessions, workshops, consultation exercises, or engagement events
- Excellent organisational and project coordination skills
- Strong written and verbal communication skills
- Excellent interpersonal and relationship-building skills
- Ability to work collaboratively and independently, taking initiative and progressing tasks proactively
- Ability to exercise sound judgement and adapt to changing priorities
- High emotional intelligence and understanding of challenges faced by minoritised groups
- Commitment to equality, diversity, inclusion, accessibility, and anti-discriminatory practice
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The Company
What We Do
Frontline Industries is an industrial service company specializing in Rotating Equipment Repair, including Pumps, Fans, Motors, and Gearboxes. They also provide custom parts manufacturing and a range of products like Flexible Shaft Couplings and Mechanical Seal Coolers, serving industries such as Power, Chemical, and Food & Beverage.
