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Develop project-specific layouts and technical solutions for specialty elevator equipment. Review customer requirements, drawings, specifications, bills of materials, and orders; configure equipment through CPQ and ERP systems; process retrofit projects; provide technical support; resolve functionality issues; and collaborate with Sales, Customer Service, Estimating, Engineering, and Manufacturing. Participate in client information-gathering meetings, site surveys, product development, and design change reviews while ensuring compliance with specifications, engineering standards, and manufacturing requirements.

Leads the mechanical design and development of custom freight elevator systems, doors, enclosures, and components. Manages engineering projects from concept through manufacturing and installation, creates SolidWorks designs and documentation, performs calculations, ensures code compliance, and provides technical leadership. Collaborates with manufacturing, sales, quality, and installation teams to improve product quality, cost, standardization, and efficiency. Provides production support and occasional field troubleshooting.

Designs, develops, tests, and maintains embedded software and firmware for elevator control systems. Troubleshoots complex hardware and software issues, supports device drivers and product architecture, performs technical reviews, leads cross-functional projects, mentors engineers, and collaborates with electrical, mechanical, manufacturing, and field teams. Requires expertise in C/C++, real-time systems, embedded hardware interaction, testing, and low-level software development.

Designs, develops, tests, troubleshoots, and maintains embedded software for elevator control systems using C and C++. Collaborates with electrical, mechanical, manufacturing, and field service teams to resolve technical issues, supports on-site testing, documents system behavior, improves engineering practices, and mentors junior engineers. The role requires real-time embedded software expertise, hardware debugging, and leadership of small projects.

Supports the full lifecycle of elevator mechanical components and assemblies through design, engineering changes, testing, validation, certification, production implementation, and sustainment. Creates drawings, specifications, BOMs, and change documentation; performs calculations, tolerance analysis, troubleshooting, root cause analysis, and corrective actions. Collaborates with manufacturing, quality, supply chain, purchasing, suppliers, and engineering teams to improve product quality, reliability, manufacturability, cost, and compliance with elevator codes and standards.

Designs and guides secure, scalable cloud and hybrid-cloud solutions across enterprise applications, data platforms, infrastructure, cybersecurity, and external partners. Responsibilities include establishing architecture standards, supporting cloud migrations and landing zones, designing integrations and data platforms, embedding security and governance, guiding implementation, evaluating vendors, and optimizing cloud costs. The role also facilitates architecture reviews, communicates with technical and executive stakeholders, and provides technical leadership throughout the solution lifecycle.

Manage strategic customer accounts as the primary liaison between customers and internal Sales, Supply Chain, Planning, Operations, Engineering, and Quality teams. Coordinate orders, forecasts, delivery commitments, backlog, escalations, pricing, quotations, and issue resolution. Develop account plans, lead customer reviews, monitor performance, identify growth and retention opportunities, maintain CRM records, and report account metrics to leadership while balancing customer needs, operational capacity, and profitability.

The Senior Accountant manages monthly, quarterly, and annual close processes; prepares GAAP-compliant financial statements; maintains the general ledger; performs reconciliations and inventory accounting; analyzes variances; supports budgeting, forecasting, audits, tax filings, internal controls, and ERP optimization. The role partners with Operations, Production, Supply Chain, Engineering, Purchasing, and management to improve financial accuracy, reporting, and operational efficiency.

Designs and evolves enterprise data architecture across master data governance, MDM, data warehousing, and analytics. The role establishes governance policies, stewardship models, data quality metrics, golden-record strategies, integration patterns, data lineage, and warehouse models. It supports SQL Server and Microsoft Fabric platforms, integrates ERP, CPQ, CRM, and other business systems, advises on tooling and architecture decisions, and collaborates with business and technical stakeholders across a multi-site manufacturing organization.

Provides technical support for elevator components and systems by troubleshooting mechanical, electrical, and product-performance issues. Assists customers and field technicians with installation, operation, maintenance, repairs, and replacement parts. Documents cases, coordinates with Engineering, Quality, Manufacturing, and Sales, supports warranty evaluations and training, develops technical documentation, and identifies recurring issues for continuous improvement. Occasional travel to customer sites or company locations is required.