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This role provides end-to-end administrative support in HR and office operations, including recruitment coordination, travel management, and event logistics.

The Executive & Personal Assistant will support the CEO by managing schedules and priorities, handling correspondence, planning travel, and coordinating personal and business operations efficiently.

Lead end-to-end design, development, and deployment of custom web applications, client sites, and internal platforms. Build pixel-perfect responsive front ends from Figma, develop custom WordPress themes/plugins, work across Magento and Shopify, use AI-assisted development tools, and manage technical SEO (Core Web Vitals, site speed, audits, migrations). Collaborate with designers, marketers, and stakeholders, drive technical decisions, maintain documentation and high code quality in a remote environment.

Serve as primary contact for customers across phone, email, and digital channels. Manage bookings, enrolments, memberships and customer records; handle enquiries, complaints, and service recovery; follow escalation, safety, and privacy procedures; coordinate with venue teams; contribute to process improvements and maintain accurate documentation.

Provide paralegal support for a Wills & Estates team: draft precedent-based correspondence and estate documents, complete institution forms, manage matter files and legal software (LEAP/Smokeball), handle DocuSign, prepare invoices and time entries, liaise with clients and third parties, take notes in conferences, paginate court documents, and assist in drafting simple wills, POAs, and enduring guardianships.