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The Site Director will manage and lead the Trinidad contact center, focusing on operational excellence, employee engagement, customer experience, and strategic leadership, while collaborating with global stakeholders.

Contribute to full software development lifecycle, design and implement software components, collaborate with cross-functional teams, and ensure software quality.

The Project Coordinator manages cross-functional projects in the BPO industry, focusing on process documentation, improvement, and audit support to ensure alignment with business goals.

The Recruiter will source, screen, and interview candidates, manage recruitment metrics, and enhance employer branding for North America.

The Call Center Team Leader will oversee customer service agents, drive performance, provide coaching, and ensure service level agreements are met in a fast-paced environment.