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The Product Engineer will collaborate with customers to design solutions, maintain product quality, and optimize systems for efficiency in the waste management technology sector.

Lead post-onboarding customer journey across adoption, support, renewals and expansion. Manage and grow a remote account management and frontline support team, build AI-driven support stacks, drive retention and NPS metrics, partner with implementation and product, and own renewal/expansion playbooks.

Own end-to-end inbound demand generation across SEO, content, paid, ABM, partners, and events. Build AI-driven content and lead-gen systems, manage six-figure digital and events budgets, map and score hauler ICP accounts, drive measurable pipeline growth, and coordinate conversion experiments with GTM Engineering.

As a founding Product Manager, you'll drive core product development, engage with customers, build prototypes, and enhance waste hauling workflows.

Lead a team that runs and ships production AI agents and agent-driven workflows. Own architecture, code quality, delivery, and coaching for a distributed engineering team. Partner with the CTO to redesign the stack for agentic systems and ensure high-quality, timely product releases.

Build and lead TrashLab's sales organization: personally close new-logo ARR across SMB, mid-market and municipal haulers; recruit, train, and manage closers; establish sales processes, forecasting, and tooling; partner with Marketing and GTM Engineering on ICP, messaging, and AI-driven automation; travel frequently for deals and events.