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The Social Media & Content Operations Assistant executes content management and lead handling tasks, utilizing structured AI workflows and tools, while maintaining organization and consistency within the operations.

The E-commerce Director will lead and optimize DTC revenue channels such as Shopify and TikTok Shop, implementing strategies for growth and overseeing ecommerce analytics. This senior role requires a hands-on approach to conversion optimization and operational excellence.

Manage B2B client inquiries, process and monitor orders in Shopify, handle live chat/ticket inboxes, coordinate with Logistics/Fulfillment, escalate and document operational issues, support account onboarding, and suggest process improvements while meeting SLAs.

Provide front-line client support for B2B customers: process and monitor orders in Shopify, manage inbound tickets/live chat, resolve delivery and billing issues, support onboarding and account maintenance, escalate operational risks, and recommend process improvements while meeting SLAs.

Plan, manage, and optimize paid search campaigns (Google Ads) and support paid media across Meta and LinkedIn. Build full-funnel, multi-market B2B acquisition campaigns, run A/B tests, partner with creative, monitor CPL/CPA/ROAS, analyze performance, and scale budgets while testing emerging platforms.

Manage and optimize the Brand team's request intake and Asana workflows, design project templates and dependencies, map brand touchpoints, consolidate cross-team performance reporting, liaise with marketing partners, document operational standards, and manage content publishing schedules and review cycles.

Consultative B2B sales role selling customised signage across Europe. Own full sales cycle from qualified lead to close, build long-term client relationships, manage CRM pipeline, and collaborate with design and production teams to deliver tailored solutions while meeting sales targets.