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The Customer Support role involves providing exceptional user experiences, responding to inquiries, improving support tools, and advocating for customers to enhance service quality.

Lead the security function end-to-end at an early-stage B2B fintech: drive application and product security, threat modeling, secure design and code review, vulnerability remediation, cloud and Kubernetes hardening, logging and detection, incident response, and SOC 2 foundations. Define roadmap, embed security into engineering, and partner with teams to build secure-by-default products.

Lead and grow a core engineering team to build Nuvo's platform, onboarding, infra, and AI-driven products. Own delivery, quality, technical direction, hiring, and team health while partnering with product, design, and GTM to scale the platform to millions of businesses.

Manage full sales cycle for mid-market B2B SaaS accounts across North America: source and qualify opportunities, run demos, negotiate contracts, close deals, build relationships with finance and operations stakeholders, collaborate with Marketing/Product/Customer Success, and meet or exceed quota while maintaining CRM pipeline accuracy.

Manage end-to-end enterprise sales for Fortune 1000 and mid-market clients across North America. Build pipeline, cultivate executive relationships, negotiate multi-year contracts, collaborate cross-functionally, and maintain accurate CRM forecasting to drive revenue, renewals, and expansions.

As a Forward Deployed Engineer, you will collaborate with customers to design and deploy solutions that integrate Nuvo's platform into their systems, optimizing wholesale commerce and ensuring seamless adoption and performance.

Seeking engineers to build B2B commerce products. Responsibilities include coding, collaborating on user experiences, and shaping team culture. Requires problem-solving skills and tech communication.