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Manage partner-facing support and delivery operations: proactively analyze support channels, run ticketing and scheduling systems, triage and route requests, track deployments and utilization, build self-service documentation, and work with cross-functional teams to drive issues to resolution while improving operational systems and using AI tools for queue management and reporting.

Own delivery relationships with a portfolio of implementation partners, monitor engagement health, surface and resolve escalations, guide partner maturity, coordinate cross-functional responses, and manage partner-facing product/defect communications. Use AI tools to streamline portfolio management and reporting while ensuring customer outcomes and partner delivery quality.

Lead content strategy and production for Nue across written, video, and audio channels. Own scripting, production, editing, and publishing; run the company podcast and third-party placements; grow social presence; create content for CFOs/RevOps/Sales; analyze performance and iterate using AI-powered marketing tools and analytics; collaborate with marketing and cross-functional teams to integrate content across channels.

Lead full-cycle recruiting for engineering, product, and technical roles. Partner with hiring managers to define needs, source passive candidates, manage candidate experience, advise on market and compensation, and scale recruiting processes, tools, and workflows while collaborating with People/HR on hiring forecasts.

Hands-on Staff Security Engineer to build and operate DevSecOps capabilities: automate security controls, harden AWS/cloud and CI/CD, improve supply-chain security, build detection/response tooling, partner with engineering for secure design, and lead incident response and compliance automation.

Manage delivery relationships with a portfolio of certified implementation partners, monitor partner engagement health, identify and mitigate risks early, guide partner maturity, own escalations, triage product defects and feature requests, coordinate cross-functionally with CSMs, product, and delivery teams, and use AI tools to streamline portfolio management and partner communications.

The Technical Support Engineer will provide technical assistance, troubleshoot issues, collaborate with teams, and ensure customer satisfaction with a focus on Salesforce problems and integrations.

As a Technical Consultant, you will lead customer technical designs and implementations, provide expertise on integrations and configurations, and ensure solutions deliver business value while managing multiple complex tasks in a collaborative environment.

Lead the Lifecycle Management team, ensuring high-quality delivery while managing customer escalations and technical decisions with a focus on AI adoption and team development.

Provide world-class technical support for Nue customers: troubleshoot integrations and product issues, resolve Salesforce and data problems, advise on best practices, collaborate with engineering/product, create documentation, and assist testing. Support via Slack/phone/Zoom and work CDT-aligned shifts.