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Manages business partnerships for Tata Tele Business Services, supporting the delivery and growth of connectivity, cloud, security, IoT, collaboration, and marketing solutions for enterprise customers. The provided description emphasizes customer-centricity, innovation, and digital transformation but does not specify detailed responsibilities or qualifications.

Manages a portfolio of business telecom customers, focusing on retention, churn reduction, renewals, revenue enhancement, upselling, and customer satisfaction. Analyzes account revenue and complaints, identifies retention opportunities, and coordinates with sales, service assurance, collections, product, technology, and centralized customer-care teams. The role also supports special projects, renews data circuits, and strengthens customer relationships.

Manages gold-tier channel partners to drive enterprise telecom sales, new business acquisition, customer satisfaction, partner productivity, and revenue growth. Responsibilities include business planning, partner training, demand generation, large-deal support, policy adherence, issue resolution, competitive monitoring, and cross-functional collaboration. The role focuses on selling connectivity, communication, data center, mobile, and related services through channel partners while expanding customer relationships and product penetration.

Responsible for driving sales and revenue for voice and omnichannel products, including SmartFlo and WhatsApp Business solutions. The role develops opportunities, delivers customer presentations and product demonstrations, supports deal closure, trains sales teams and partners, shares market intelligence, and provides product expertise. It requires cloud telephony or customized-solution sales experience, technical-commercial knowledge, customer-segment understanding, negotiation skills, project management, and cross-functional collaboration.

Lead architecture, capacity planning, CAPEX and technology roadmap for IP core, broadband and enterprise networks. Drive modernization, vendor selection, OSS automation, cross-functional delivery, customer provisioning, reliability and team development.

Develops and supports cybersecurity sales opportunities by scoping technical solutions, assessing customer needs, creating techno-commercial proposals, coordinating internal stakeholders, and securing technical deal closure. The role also supports profitable sales growth, coaches sales associates, identifies expansion opportunities, and monitors technical risks throughout the sales process.

Leads the Fulfil quality governance framework, including audit planning, process scoring, RCA, CAPA, quality dashboards, and corrective-action validation. Partners with operational, commercial, technology, finance, sales, and field teams to improve fulfillment accuracy, cycle time, automation, customer experience, and process control. Establishes quality standards, coaches process owners, presents risk and performance insights to leadership, and quantifies benefits from process excellence initiatives.

Provides technical support and fault resolution for VoIP and PSTN voice-core networks. Manages node backups, hardware rectification, patch upgrades, POI augmentation, outages, commissioning, and PRI/SIP migrations. Handles customer complaints, audits, compliance, change requests, payments, vendor and infrastructure coordination, preventive maintenance, product testing, and special projects.

Manages channel partners and drives new business acquisition, customer satisfaction, partner productivity, and revenue growth across telecom and ICT services. Responsibilities include partner planning, training, demand generation, large-deal support, policy adherence, issue resolution, capability presentations, competitive monitoring, and increasing existing-product sales. The role collaborates with sales, marketing, finance, technology, solutions, and network teams to achieve territory targets.

Develop and manage relationships with large business partners for Tata Tele Business Services’ connectivity and digital technology solutions. The role supports partner growth, customer-centric engagement, and promotion of services including cloud, security, IoT, collaboration, and marketing solutions. The provided description does not specify detailed responsibilities, qualifications, compensation, travel, or work authorization requirements.