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Oversees program profit and loss, daily operations, contractual and regulatory compliance, program growth, staffing, onboarding, employee performance, attendance, leave administration, and personnel decisions. The role develops a collaborative, improvement-focused work environment while ensuring policies, payor requirements, and service standards are followed.

Provides administrative and operational support for community-based behavioral health programs. Responsibilities include reception, customer service, data entry, records management, meeting coordination, documentation, compliance support, facility and safety coordination, vehicle scheduling, and special project assistance. The role maintains program records, supports staff and management, uses organizational software, and helps coordinate office and fleet resources.

Coordinates employee training programs by identifying requirements, managing the learning management system, scheduling and tracking training, preparing monthly management reports, and supporting implementation of required training plans. Delivers non-clinical, entry-level training as needed while collaborating with management and clinical teams.

Leads Merakey’s enterprise-wide marketing and communications strategy, including internal and external communications, media relations, public relations, branding, digital publications, and executive messaging. Serves as a strategic advisor and spokesperson, builds relationships with media and stakeholders, manages budgets and vendors, evaluates communications effectiveness, and leads a high-performing Marketing and Communications team to strengthen organizational visibility, reputation, employee engagement, and stakeholder awareness.

The Financial Assistant analyzes general ledger accounts, prepares financial reports and internal billing, tracks service usage, compares budgets to actual costs, researches variances, maintains financial records, supports year-end activities, audits accounting reports, and assists with budget preparation and expenditure coding. The role is supervised by the Finance Manager and operates in a hybrid arrangement in Coraopolis, Pennsylvania.

Manages Representative Payee accounts for beneficiaries, including deposits, balances, bills, disbursements, debit card activity, budgets, reconciliations, and financial reports. Sets up accounts, completes beneficiary intakes, monitors SSI and resource eligibility, supports Social Security reviews, maintains confidential records, and communicates with beneficiaries and agencies. Ensures accuracy, regulatory compliance, timely documentation, and adherence to company, HIPAA, and Social Security Administration policies.

Coordinates high-volume recruiting, onboarding, orientation, compliance, and retention activities for new hires. Partners with recruiters, hiring managers, training teams, and operations leadership to monitor readiness, maintain staffing records, conduct employee check-ins, support transfers, create requisitions, and provide candidate and employee support. Also participates in hiring events, networking activities, candidate tours, and reporting.

Manage high-volume hourly recruiting by sourcing candidates, screening applications, maintaining ATS data integrity, presenting qualified candidates to hiring managers, and ensuring a strong candidate experience. Build talent pipelines through job boards, referrals, agencies, LinkedIn, and other sourcing channels. Meet recruiting performance goals, resolve process bottlenecks, and improve hiring efficiency while managing multiple vacancies and deadlines.

Oversee day-to-day operations of a DBHIDS- and SCA-funded female recovery house, ensuring compliance with DDAP licensing and NIAC audit standards. Supervise staff, manage admissions and discharges, maintain accurate records, implement safety protocols and house-level procedures, and provide updates and documentation to the Director to support program oversight and quality requirements.

Lead and manage the enterprise mobile device program, oversee MDM platforms (Intune, MobileIron/Ivanti), lifecycle management, security/compliance, vendor/carrier relationships, and supervise Mobile Device Administrators to deliver mobile services and support.