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Manages daily operations of assigned programs, supervises staff, coordinates participant intake and individualized service plans, monitors outcomes, and ensures compliance and participant safety. Provides crisis intervention, organizes logistics, collaborates with community partners, reports program data, and represents the organization in meetings and community forums. The role may also carry a participant caseload and requires on-call availability.

Supports HRIS day-to-day operations by processing employment-change transactions, researching employee records, responding to employee data support requests, troubleshooting basic system functions, escalating complex inquiries, monitoring data accuracy through reports, and completing administrative tasks. This remote temporary role runs through June 2027, up to 40 hours weekly, and requires strong communication, time management, HRIS familiarity, and Microsoft Suite experience.

Provides frontline, phone-based IT support to employees by responding to calls, emails, and chats; troubleshooting hardware, software, connectivity, applications, Microsoft 365, printers, and peripherals; documenting and updating IT service tickets; guiding users through solutions and password resets; monitoring service requests, meeting SLAs, and escalating unresolved issues with complete documentation.

Leads enterprise change initiatives from planning through adoption, partnering with project managers, executives, business leaders, and cross-functional teams. Develops change strategies, impact and readiness assessments, stakeholder engagement plans, communications, learning, and risk mitigation activities. Maintains change management standards and tools, facilitates workshops, monitors adoption, measures outcomes, and drives continuous improvement. May supervise and develop change enablement resources.

Builds referral relationships with medical providers, schools, community organizations, and other partners to support access to pediatric therapy services. Conducts in-person outreach, supports marketing campaigns and community events, tracks referral and sales activity, prepares reports and forecasts, and collaborates with clinical and operational teams to improve the referral experience.

Manage and support enterprise LAN/WAN and wireless infrastructure (Cisco, Aruba) including firewalls (Fortinet). Monitor performance, maintain documentation/configurations (SolarWinds NCM), troubleshoot network issues, collaborate on projects and vendor implementations, and provide on-call support and network security best practices.

Coordinates projects, timelines, meetings, events, deliverables, and follow-up for Adult Behavioral Health initiatives. Supports leadership with research, reporting, data analysis, presentations, and operational priorities. Builds trackers and workflows, identifies process gaps, improves processes, monitors progress, resolves issues, and supports program implementation while maintaining confidentiality and compliance.

Provides administrative support for program operations, including processing vouchers, maintaining ACT databases, entering staff hours in E-Time, preparing reports and correspondence, managing files, completing quality call-back surveys, and protecting confidential information. The role requires Microsoft Office proficiency and supports communications with consumers, clinicians, and external agencies.

Coordinates and delivers new-hire orientation, annual training, and staff development programs. Maintains CPR/First Aid, crisis intervention, and safety certifications; manages training records and learning management systems for regulatory compliance. Partners with subject matter experts, schedules sessions, evaluates training effectiveness, and uses virtual platforms and multimedia tools to create engaging learning experiences. Supports employees and facilitators while promoting organizational learning and professional growth.

Greet visitors, manage the telephone switchboard, and perform reception, secretarial, and clerical tasks (typing, filing, faxing). Report to Program Director and Assistant Program Director. Monday–Friday, 7:00 am–3:30 pm. $16/hour plus benefits.