The Program Assistant duties include:
Reception & Customer Service
- Work with the phones and voice mail system, including answering calls and directing calls to the appropriate party.
- Assist clients in answering inquiries and directing them to the appropriate party.
- Distribute faxes and mail to appropriate parties.
- Assist and support staff and management.
- Take and type minutes during meetings.
- Attend scheduled meetings/supervision on a regular basis.
- Perform other duties as required and pertinent to the mission of the company.
- Input data into various documents/spreadsheets pertaining to program functions.
- Maintain and update various documents/spreadsheets to support program functions.
- File and archive records to maintain program accuracy.
- Maintain documentation required by Merakey, county, or state regulations.
- Assist with program-specific tasks and projects as needed.
- Assist in program operations by utilizing Merakey computer programs (Avatar).
- Gather and analyze data to support program and staff needs.
- Work independently in setting up and cleaning up for meetings and team functions.
- Take and type minutes during meetings.
- Attend required annual training as set forth by regulations and recommended by management.
- Maintain documentation required by company, county, and state regulations.
- Collaboratively work with the Office Administrator to ensure proper building inspections, fire drills, and facility maintenance.
- Maintain vehicle schedules by coordinating with staff regarding issues and with the garage for vehicle maintenance and repairs.
- Assist with special projects and additional assignments as needed.
- Support departmental goals and operational needs through collaborative teamwork.
Earn $16.64 per hour in this full time, Monday-Friday 9am-5pm role!
Benefits
Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:
- Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
- Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
- DailyPay -- access your pay when you need it!
- On the Goga well-being platform, featuring self-care tools and resources.
- Access Care.com for backup childcare, elder care, and household services.
- Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
- Tuition reimbursement and educational partnerships.
- Employee discounts and savings programs on entertainment, travel, and lifestyle.
Learn more about our full benefits package - https://www.merakey.org/careers/benefits
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey.
Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply.
Merakey welcomes all Veterans to apply!
Preferred QualificationsThe ideal candidate will possess the following qualifications:
- Has a high school diploma or general equivalency
- Has at least 1 year administrative experience
- Must be able to work Monday-Friday: 9:00 am - 5:00 pm
- Proficient in Microsoft Excel & Microsoft Word
- Knowledge of general office equipment & basic computer skills
- Has a valid driver's license and reliable transportation
Preferred qualifications:
- Experience with an Electronic Health Record system
- Experience working in a Behavioral Health or Community Based setting
Skills Required
- High school diploma or general equivalency
- At least 1 year of administrative experience
- Availability to work Monday through Friday, 9:00 a.m. to 5:00 p.m.
- Proficiency in Microsoft Excel and Microsoft Word
- Knowledge of general office equipment and basic computer skills
- Valid driver's license and reliable transportation
- Experience with an Electronic Health Record system
- Experience working in a behavioral health or community-based setting
Merakey Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Merakey and has not been reviewed or approved by Merakey.
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Healthcare Strength — Health coverage is positioned as robust, with multiple medical plan options, telemedicine, care navigation support, and certain specialty medications available at no cost through an affiliated pharmacy.
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Leave & Time Off Breadth — Time-off policies are structured with separate vacation, sick, and personal time allocations plus paid holidays, and vacation increases with tenure.
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Wellbeing & Lifestyle Benefits — Wellbeing and practical supports include an employee assistance program, tuition support, caregiving resources, discounts, and early wage access that can improve day-to-day financial flexibility.
Merakey Insights
What We Do
Merakey is a leading developmental, behavioral health and education non-profit provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential.
