Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Mobile Device Manager to join our team in Lafayette Hill, PA.
This position is onsite Monday-Friday 8:00pm-4:00pm with some on call as needed
Address: 620 Germantown Pike, Lafayette Hill, PA 19444
Postiion Details:
The Mobile Device Manager is responsible for the strategic oversight, administration, security, lifecycle management, and support of all corporate mobile technologies, including smartphones, tablets (iPads), and other mobile endpoints. This role leads a team of two Mobile Device Administrators/Analysts and ensures the reliable delivery of mobile services across the organization. The Mobile Device Manager develops and executes mobile device management (MDM) strategies, enforces security and compliance requirements, manages carrier relationships, contributes input to mobile-related budgets, and partners with business and IT teams to support workforce mobility initiatives. The Mobile Device Manager will:
- Lead the enterprise mobile device program supporting all company-issued mobile devices, including strategy, governance, policies, standards, procedures, and alignment with organizational objectives and security requirements.
- Oversee the full mobile device lifecycle, including procurement, deployment, configuration, replacement, retirement, inventory management, and software licensing records.
- Manage and optimize enterprise MDM platforms such as Microsoft Intune and MobileIron/Ivanti, or equivalent solutions.
- Maintain device enrollment, configuration profiles, application deployment, compliance policies, device health monitoring, reporting, and automation to improve operational efficiency.
- Partner with Information Security teams to enforce mobile security controls, including encryption, MFA, conditional access, device compliance policies, data loss prevention, remote lock/wipe capabilities, and audit support.
- Directly supervise Mobile Device Administrators/Analysts by establishing goals, managing workload, providing coaching and development, and ensuring consistent service delivery.
- Manage relationships with wireless carriers, device manufacturers, and mobility providers while optimizing costs, monitoring vendor performance, and supporting budget planning and hardware refresh cycles.
- Oversee daily mobile operations, escalated support, provisioning, troubleshooting, documentation, knowledge articles, KPIs, and continuous process improvements.
Benefits
Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:
- Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
- Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
- DailyPay -- access your pay when you need it!
- On the Goga well-being platform, featuring self-care tools and resources.
- Access Care.com for backup childcare, elder care, and household services.
- Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
- Tuition reimbursement and educational partnerships.
- Employee discounts and savings programs on entertainment, travel, and lifestyle.
- Access to Pryor Online Learning for free online personal development classes.
Learn more about our full benefits package - https://www.merakey.org/careers/benefits
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!
Preferred Qualifications- Bachelor's Degree in Computer Science, Computer Engineering or minimum equivalent work experience required.
- 2+ years of experience managing enterprise mobile device environments required.
- 5+ years of people leadership or supervisory experience required.
The ideal candidate will possess:
- Experience administering enterprise MDM solutions, specifically Microsoft Intune.
- Experience managing corporate wireless accounts and carrier relationships.
- Experience supporting iOS, Android, iPadOS, and other mobile platforms.
- Mobile Device Management (MDM) platforms.
- Proficiency with Microsoft Intune, Endpoint Manager, Apple Business Manager, Microsoft 365 ecosystem, Mobile security and compliance frameworks, reporting and analytics tools.
- Asset management and inventory systems experience.
- Mobile application deployment and management experience
- Strong communication and relationship-building skills.
- Customer-focused service delivery mindset.
- Strategic thinking and decision-making capabilities.
- Strong analytical and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Continuous improvement and process optimization mindset.
Skills Required
- Bachelor's Degree in Computer Science, Computer Engineering or equivalent work experience
- 2+ years managing enterprise mobile device environments
- 5+ years of people leadership or supervisory experience
- Experience administering enterprise MDM solutions (e.g., Microsoft Intune)
- Experience managing corporate wireless accounts and carrier relationships
- Experience supporting iOS, Android, and iPadOS devices
- Proficiency with Microsoft Endpoint Manager, Apple Business Manager, Microsoft 365
- Asset management and inventory systems experience
- Mobile application deployment and management experience
- Strong communication, relationship-building, analytical and problem-solving skills
Merakey Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Merakey and has not been reviewed or approved by Merakey.
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Healthcare Strength — Health coverage is positioned as robust, with multiple medical plan options, telemedicine, care navigation support, and certain specialty medications available at no cost through an affiliated pharmacy.
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Leave & Time Off Breadth — Time-off policies are structured with separate vacation, sick, and personal time allocations plus paid holidays, and vacation increases with tenure.
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Wellbeing & Lifestyle Benefits — Wellbeing and practical supports include an employee assistance program, tuition support, caregiving resources, discounts, and early wage access that can improve day-to-day financial flexibility.
Merakey Insights
What We Do
Merakey is a leading developmental, behavioral health and education non-profit provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential.
