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Design and maintain CI/CD pipelines, provision AWS infrastructure with Terraform, orchestrate applications with Kubernetes, and automate configuration using Ansible. Troubleshoot infrastructure across development, testing, and production environments while improving reliability, scalability, security, and operational efficiency. The role also requires scripting, collaboration with development and operations teams, and staying current with DevOps practices and tools.

Leads network and network security service delivery, ensuring availability, security, SLA performance, and customer satisfaction. Develops scalable managed-services offerings, drives automation and continuous improvement, manages strategic vendors, and partners with customers, Sales, and Presales on solutions and transformation initiatives. Owns budgeting, capacity, profitability, and growth while building and developing high-performing technical teams through coaching, certifications, career paths, and succession planning.

Leads cybersecurity service delivery, quality, SLAs, customer satisfaction, managed security service portfolio development, operational excellence, vendor relationships, financial performance, and team development. Partners with customers, Sales, Presales, technology, delivery, and commercial teams to develop integrated cybersecurity solutions and profitable new services.

Leads IT infrastructure and cloud service delivery, managed-services portfolio development, hybrid and multi-cloud modernization, automation, observability, vendor relationships, customer engagements, financial performance, and technical team development. The role partners with sales and delivery teams to design solutions, improve service quality, expand capabilities, and drive profitable growth across enterprise environments.

The Network Engineer will deliver implementation and support services, manage tickets, provide technical support, and assist in network design and staging.

The SOC Analyst (Level 2) is responsible for advanced security monitoring, incident response, threat analysis, and improving SOC capabilities. They manage security incidents, oversee compliance, develop processes, and collaborate with stakeholders while mentoring junior analysts.

The SOC Specialist trains newcomers, develops SOC runbooks, reviews technical reports, and monitors security threats. They work closely with analysts to improve SOC performance.

The NOC Engineer will monitor network performance, resolve incidents, support customers, participate in upgrades, and document infrastructure.

Design, configure, and implement enterprise network and security solutions using Cisco and Fortinet technologies. Deploy and manage firewalls, VPNs, WAFs, routing/switching, optimize systems, troubleshoot incidents, participate in architecture design, and produce documentation.

Provide advanced hands-on support and troubleshooting for enterprise Cisco Unified Communications and Contact Center platforms. Diagnose VoIP/SIP/RTP and call-routing issues, maintain IVR/call flows, manage escalations, ensure high availability, meet SLAs, and propose service improvements while collaborating with vendors and customers.