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Support payroll timekeeping, assist onboarding/offboarding and employee movement tasks, record exit interview minutes and write reports, draft memos/policies, maintain employee files and trackers, create templates and filing systems, perform clerical/admin tasks and generate reports for the People Operations team.

Lead product marketing for a fintech consumer credit product: translate complex credit mechanics into empathetic messaging, design viral short- and long-form content, run community outreach and events, drive multi-channel campaign execution, and partner with Product, Risk, and Design to optimize content-driven organic acquisition across the Philippine and Southeast Asian markets.

Provide 24/7 application support for client products: monitor and maintain application availability and performance, troubleshoot incidents, coordinate with developers and vendors for fixes, manage incidents/changes per ITIL, participate in CAB and on-call roster, support deployments and testing, maintain knowledgebase, and implement process improvements and automation.

Manage and deliver client-facing managed services, follow client policies and SLAs, resolve client queries, perform operations tasks, identify process improvements, support team performance, and handle ad-hoc duties to maintain high client satisfaction.

Manage end-to-end payroll, reconcile payroll data, administer benefits and statutory filings (SSS, PhilHealth, HDMF), maintain HRIS and employee records, support labor compliance, conduct new-hire orientations, handle benefits inquiries, and assist people operations and ad-hoc finance/personnel tasks to ensure accurate, timely payroll and HR services.

Drive global expansion by sourcing and closing high-value partnerships with banks, fintechs, and PSPs. Build strategic pipelines, translate payments architecture for C-suite, negotiate complex infrastructure contracts, coordinate onboarding with product and compliance teams, and represent the company at industry events to optimize regional go-to-market and implementation outcomes.

The IT Specialist provides IT support, resolves helpdesk tickets, ensures compliance with security guidelines, and manages IT infrastructure and hardware/software.

The Operations Data Admin supports executives by managing client contracts, analyzing data, generating reports, and ensuring compliance with company processes.

Conduct credit assessments, perform financial and risk analyses, and execute debt settlement and refinancing operations. Manage borrower counseling, dispute resolution, and repayment optimization. Produce risk analytics and reporting, maintain data hygiene and compliance, and coordinate with legal, risk, and external lenders to ensure accurate, audit-ready settlements and portfolio protection.

Drive high-volume inbound and assigned lead conversion into debt restructuring enrollments and In-Principle Approvals. Assess borrowers' multi-lender exposure and cash flows, structure affordable repayment plans, meet strict daily CRM activity and quota targets, coordinate with underwriting and product teams to ensure application quality, reduce friction, mentor junior sales officers, and contribute field insights for scaling refinancing verticals.