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Own strategic relationships with healthcare clients after implementation, driving satisfaction, retention, solution adoption, and account growth. Advise healthcare leaders on revenue cycle performance, operational efficiency, and AI-enabled solutions; lead executive reviews, monitor client health, identify risks, and develop retention strategies. Partner cross-functionally to deliver measurable outcomes, provide client feedback, track success metrics, and uncover upselling, cross-selling, and service expansion opportunities.

Leads the client success function for healthcare revenue cycle management and AI solutions. Oversees executive client relationships, retention, satisfaction, account expansion, upselling, cross-selling, solution adoption, and revenue growth. Partners with cross-functional teams to improve client outcomes, tracks success metrics, manages risks, and develops the client success team. Requires extensive healthcare RCM and leadership experience, with travel up to 50%.

Provides executive administrative support and coordinates daily office operations. Responsibilities include managing calendars, travel, meetings, communications, records, supplies, vendors, deliveries, events, reports, deadlines, and project follow-ups while maintaining confidentiality and supporting leadership initiatives.

Manages client relationships and service delivery for healthcare revenue cycle accounts. Oversees contracts, invoices, KPIs, SLAs, operational performance, issue resolution, business reviews, and process improvements. Partners with technology teams to implement automation that improves revenue cycle efficiency, accuracy, scalability, and client outcomes.

The Python Automation Developer will design and implement automation solutions for healthcare Revenue Cycle Management using Python, Selenium, and OpenCV. Responsibilities include integrating solutions with existing systems, ensuring compliance with healthcare regulations, and supporting long-term automation operations.

Design and build reusable platform components, integration frameworks, and tooling for healthcare interoperability. Implement REST APIs, RPA automation (Python, Selenium, OpenCV), FastAPI/React full-stack apps, and deploy/manage services on Azure using IaC and CI/CD while ensuring HIPAA compliance and strong developer documentation.