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Join the cxperts Talent Community in the Philippines to connect with exciting career opportunities in customer service and support roles, and receive updates on job openings.

The role involves conducting quality audits, ensuring compliance with standards, providing feedback for improvements, and collaborating with teams to enhance performance.

Join cxperts Mexico's Talent Community to stay informed about upcoming customer service and corporate roles while developing your career.

The Project Term Recruiter will actively source candidates, vet resumes, conduct initial screenings, and manage the scheduling of interviews while maintaining an organized applicant tracking system.

Manage end-to-end HR in a high-volume BPO: recruitment, employee relations, performance management, compliance, HR operations, learning and retention, and stakeholder partnership to drive engagement and workforce stability.

Manage end-to-end HR for a BPO: lead high-volume recruitment, employee relations, performance management, HR operations and compliance, L&D, retention strategies, and partner with operations to meet workforce needs and KPIs.

The Training Manager designs and manages training programs, leads a team of trainers, collaborates with departments to identify training needs, and monitors training effectiveness within a BPO setting.

Lead end-to-end delivery across multiple BPO programs, ensure SLAs/KPIs are met, manage P&L, build client relationships, drive continuous improvement, and develop leadership teams to optimize performance and profitability.

Join cxperts' talent community for potential future job opportunities in customer service, IT, finance, sales, and more. Remote work with various roles available; must have a secure home office.

Join cxperts' LATAM Talent Community to connect and explore future opportunities across various roles, including customer service and corporate positions.