Active Sourcing: Use LinkedIn, Indeed, and social media to find potential candidates who meet our job requirements.
Resume Vetting: High-speed review of inbound applications to identify top-tier matches based on specific criteria.
Initial Screening: Conduct high-volume, 15-minute "discovery calls" to verify basic qualifications, interest levels, and availability.
Scheduling: Coordinate and schedule follow-up interviews between successful candidates and Hiring Managers.
Pipeline Management: Keep our Applicant Tracking System (ATS) clean and updated, ensuring every candidate receives a "thank you" or a "next steps" notification.
Entry-Level Growth Mindset: 0–1 years of experience. This is a great role for recent grads or those looking to pivot into HR.
People Person: You genuinely enjoy talking to strangers and have a "high-energy" phone presence.
Organizational Skills: You can manage a calendar with multiple time zones and never miss a follow-up.
Tech Fluency: Quick to learn new software; comfortable with spreadsheets and basic data entry.
Resilience: You don’t get discouraged by "no" and enjoy the challenge of finding the "needle in the haystack."
Skills Required
- Entry-level growth mindset with 0-1 years of experience
- Strong organizational skills and ability to manage calendars
- Quick learning ability with software
- High-energy phone presence for initial screenings
- Resilience in recruitment processes
What We Do
We are a global customer support partner delivering high-touch, omnichannel CX solutions for brands of all sizes. With operations across the USA, Mexico, Guatemala, Belize, Colombia, and the Philippines, cxperts provides scalable, cost-efficient onshore, nearshore and offshore support without compromising quality. As a trusted extension of every brand we represent, we deliver expert customer support tailored to your industry—whether eCommerce, healthcare, BFSI, or other key verticals. Our team brings deep domain expertise, operational agility, and a relentless focus on satisfaction, one interaction at a time. What sets us apart: ✓ Industry-specialized CX services ✓ Bilingual, culturally aligned agents ✓ Commitment to performance and consistency ✓ Rapid scalability and flexible support models Let cxperts be your edge in today’s experience-driven market. Learn more at www.cxperts.us
