Provide IT help desk and security alert support across Asia and Europe office hours. Administer local IT systems, servers, networks, access rights, and infrastructure; troubleshoot hardware and software issues remotely and on-site; monitor system availability and security; document support activities; and train users primarily on Microsoft 365 and other digital tools.

The Quality Control Manager oversees inspection, advises on quality standards, manages vendor performance, and supports the QC team while ensuring customer satisfaction and operational excellence.