Top Tech Jobs & Startup Jobs

Provides commercial legal support by drafting and negotiating customer, vendor, partnership, consulting, and NDA agreements. Advises on privacy compliance, product reviews, market expansion, risk mitigation, and legal strategy. Collaborates with Product, R&D, Partner Success, and other teams while researching applicable laws and regulations.

Leads Care Managers and Care Specialists, ensuring high-quality, consistent user support. Responsibilities include setting expectations, coaching, reviewing call and chat quality, managing escalations, analyzing performance data, improving workflows, supporting training and onboarding, and representing frontline needs cross-functionally. The role also handles select complex user cases and promotes a culture of empathy, accountability, inclusion, and continuous improvement.

Support monthly, quarterly, and year-end close activities, maintain the general ledger, lead US payroll in coordination with a PEO, manage multi-state tax filings, work with global EOR/PEO partners, analyze incentive compensation, and partner cross-functionally with RevOps, Revenue, Marketing, and People Ops to support financial reporting and data-driven decisions.

Provides comprehensive administrative support to the CEO, including calendar management, meeting preparation, confidential correspondence, international travel planning, expense reporting, stakeholder coordination, project assistance, and special event supervision.

Own Empathy’s organic social strategy across LinkedIn, Instagram, and additional platforms. Build consumer and B2B audiences, develop platform-native content, support campaigns and launches, drive thought leadership, steward sensitive brand messaging, and use analytics to optimize performance. The role also directs creative collaboration, tests content approaches, leverages AI tools, tracks engagement and audience growth, and reports results.

Leads strategic client marketing across implementations and the client lifecycle. Develops marketing strategies, communications, launch and adoption programs, operating models, playbooks, advocacy initiatives, and Customer Advisory Board engagement. Partners with Client Success, Product, Implementation, and Marketing teams to improve activation, engagement, expansion, and retention. Establishes KPIs, measures performance, translates client insights into action, and advises senior stakeholders while balancing standardized and customized experiences.

The Client Success Director manages enterprise client relationships, overseeing implementation, engagement, and renewals while ensuring a high-quality client experience.

As a Care Manager at Empathy, you'll guide families through their journeys with compassionate support in English and Spanish, ensuring a positive user experience across various communication channels.

Design, build and maintain full product suite including backend services and web/mobile applications, collaborating with teams throughout project lifecycle.

Lead design, build, and maintain backend services, cross-platform React Native mobile apps, and web products. Drive architecture, ensure performance and scalability, mentor engineers, and uphold code quality and integration across platforms.