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Advise OpenPayd teams on commercial contracts, contractual risk, and legal matters. Draft, review, and negotiate customer and supplier agreements; improve legal templates and playbooks; supervise OAFS disputes and proceedings; coordinate evidence, affidavits, submissions, stakeholders, and external counsel; and identify significant legal, financial, regulatory, and reputational risks.

Conduct periodic and event-driven corporate client reviews, perform AML and ongoing monitoring checks, assess ownership and business model changes, approve users and signatories, manage terminations, investigate escalations, and make risk-based decisions. The role collaborates with Customer Success, Operations, Legal, and Financial Crime teams while improving corporate due diligence processes and ensuring compliance with EMI licensing requirements.

Conduct risk-based quality assurance reviews across customer onboarding, KYC/CDD/EDD, transaction monitoring, fraud controls, and payment operations. Assess case quality, control effectiveness, documentation, and decision-making; identify deficiencies and emerging risks; produce reports and KPIs; track remediation; and improve QA methodologies, sampling, policies, and training in a regulated financial services environment.

Conduct risk-based Quality Assurance reviews across customer onboarding, KYC, CDD, EDD, transaction monitoring, fraud activities, and payment operations. Assess case handling, controls, documentation, and decision-making; identify deficiencies and emerging risks; produce evidence-based reports and KPIs; track remediation; and support improvements to QA methodologies, sampling, policies, procedures, and training. The role collaborates with Compliance, Risk, Internal Audit, and operational teams in a regulated financial services environment.

Produce SEO- and LLM-optimised blog content and short-form social media; maintain tone of voice and QA others' content; update website and collateral; develop case studies and run a roundtable series in collaboration with commercial, events and relationship teams.

Manage daily cash activities, execute treasury payments, monitor liquidity, and prepare operational reports while supporting process improvements.

Perform independent quality control reviews of onboarding, transaction monitoring, and customer reviews. Assess case handling, documentation, and regulatory compliance; identify control weaknesses; produce reports, scorecards, trend analysis and MI; support root-cause analysis and corrective actions; partner with Onboarding, Financial Crime, Compliance and Risk to improve processes and expand QC frameworks.

OpenPayd invites applicants to submit their CV on a speculative basis for future roles that match their qualifications. They seek to connect with potential talent as new openings arise.

The Head of Fraud and Risk Oversight will develop and implement fraud risk management frameworks, conduct assessments, monitor industry trends, and ensure effective fraud controls while collaborating with various teams.

This job allows candidates to express interest speculatively for future openings at OpenPayd, which may include various roles in payments, compliance, and customer success.