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Facilitates Agile team operations, Scrum ceremonies, transparency, continuous improvement, and stakeholder communication. Applies SAFe, Scrum, Kanban, and Agile principles across distributed development centers, promotes team self-organization, manages delivery risks and quality, supports software maintainability, and coordinates resources and suppliers. Coaches teams and organizations in Agile practices within a complex, regulated healthcare insurance environment.

Leads digital and analytics presales solutions for life sciences and healthcare clients. Responsibilities include advising customers, eliciting requirements, designing technology solutions, conducting workshops, reviewing architectures, shaping engagement and commercial models, supporting RFPs and transformation initiatives, negotiating statements of work, and coordinating with global delivery teams to ensure commitments and forecasts are accurate. The role drives growth across application services, analytics, and design consulting offerings.

Analyzes KPIs, product performance, marketing campaigns, and digital customer behavior. Creates Adobe-based visualizations and workflows, defines metrics aligned with enterprise goals, gathers requirements, develops acceptance criteria, and supports testing and validation. Acts as a liaison among product managers, data engineers, and visualization teams while interpreting analytics for executive reviews. The role requires stakeholder facilitation, strong communication, Adobe Analytics expertise, and on-site work in Seattle.

Facilitates Scrum events, backlog prioritization, team collaboration, impediment removal, stakeholder communication, release preparation, and continuous improvement. Partners with Product Management and Product Owners to align milestones, estimates, sprint goals, and delivery expectations. Requires Scrum certification, scaled Agile and Kanban experience, consulting background, and strong facilitation and communication skills. The role requires permanent U.S. work authorization, Seattle-area residence, and full-time client-site work.

Oversee complex supply chain technology programs involving warehouse management, transportation, and logistics systems. Develop project plans, schedules, resource estimates, governance structures, budgets, and quality metrics. Lead cross-functional teams, manage risks and issues, support organizational change, secure funding and resources, and communicate progress to executive stakeholders. The role requires extensive IT project management, supply chain systems expertise, consulting experience, and proficiency with Agile or SDLC methodologies and project management tools.

Translates business needs into documented requirements and system specifications; analyzes application enhancements, data, workflows, migrations, and business problems. Defines current and future-state processes, supports data mapping, conducts gap and root-cause analysis, develops testing strategies and scenarios, and tracks defect resolution. Collaborates with business and IT teams to identify system weaknesses and recommend improvements, particularly within payer/provider and claims environments.

Lead technical project and program management for digital development initiatives. Manage project portfolios, resources, requirements, executive reporting, and cross-functional teams. Bridge Agile and Waterfall methodologies, facilitate technical planning and impact assessments, support Digital Transformation, and coordinate business, technology, and vendor stakeholders. Build knowledge-sharing structures, SharePoint sites, Slack channels, newsletters, and documentation while ensuring delivery alignment with business and architecture goals.

Administer and architect Jira Align for a large life sciences client, configuring enterprise-to-team levels, OKR value engineering, integrations, migrations, governance, reporting, and product boards. Gather requirements, define business rules and acceptance criteria, lead testing and launches, train users, support Jira integrations, and coordinate distributed technical and business stakeholders. The role also provides ongoing product management, change management, and cross-functional leadership.

Manages enterprise IT projects and business analysis activities, including requirements gathering, process improvement, project planning, resource allocation, stakeholder communication, data analysis, system implementation, and delivery monitoring. Leads cross-functional teams, manages competing priorities, develops reports and process models, ensures solutions meet business needs, and provides guidance to junior staff.

Supports the Product Owner by clarifying business requirements, coordinating dependencies across product teams, grooming and maintaining the product backlog, preparing sprint-ready stories, documenting product artifacts, and supporting Scrum ceremonies and sprint demonstrations. The role requires experience building software capabilities for customer relationship functions, Agile delivery, healthcare insurance, and managing product development teams.