Technical Scrum Master

Posted 3 Days Ago
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New York, NY, USA
In-Office
Senior level
Enterprise Web
The Role
Facilitates Agile team operations, Scrum ceremonies, transparency, continuous improvement, and stakeholder communication. Applies SAFe, Scrum, Kanban, and Agile principles across distributed development centers, promotes team self-organization, manages delivery risks and quality, supports software maintainability, and coordinates resources and suppliers. Coaches teams and organizations in Agile practices within a complex, regulated healthcare insurance environment.
Summary Generated by Built In

At HCL Technologies we work as true partners with both our employees and our clients, embodying our number one value: People First. Our team is driven by a desire to always learn, improve, and innovate. We take an open-minded approach to opportunities and challenges and are focused on solving business challenges.

We deliver programs and projects that exceed stakeholder expectations. To be successful here, you will be a driver with a flexible working style and excellent communication skills; you will think strategically and act tactically.

The Technical Scrum Master is responsible for facilitating the day-to-day running of an Agile team and ensuring that progress is visible to all key stakeholders. They ensure that the team functions as effectively as possible and protects the team from external impacts.

Responsibilities:

  • Ensure the team follows the values and principles of Agile and apply the SAFe framework appropriately.
  • Ensure transparency on team activities including sprints, velocity, risks, team and stakeholder happiness.
  • Deliver integrated change across multiple Development Centers.
  • Ensure quality is driven into all aspects of the delivery lifecycle and defects are driven out as early as possible.
  • Work in partnership with Run teams to ensure long term integrity and maintainability of our software assets.
  • Management and control of resources and suppliers ensuring that supply and capability meets agreed commitments including engagement or engineering initiatives.

This is a facilitative leadership role. The Scrum Master should seek to promote self-organization within the team, i.e. the team collectively optimizes itself to achieve the defined Sprint and project goals, rather than the Scrum Master acting as authority and coordinator. The Scrum Master takes ownership that the right things are happening, preferably not ownership of the activities themselves.

Requirements:

  • 5+ years of experience in Software Delivery; software development and release
  • Strong knowledge of software engineering process.
  • Experience working in the healthcare insurance domain; familiarity with healthcare insurance products, technology solutions and services
  • Experience with building and growing cross-functional distributed Agile teams and transforming organizations
  • Ability to inspire individuals and teams to change and improve
  • Excellent communication, presentation, influencing and facilitation skills.
  • Excellent problem-solving and analytical skills.
  • Ability to work with and influence leaders at all levels of the organization.
  • Deep knowledge and understanding of Agile values and principles and how to apply these in a complex, highly regulated environment
  • In depth knowledge of Scrum and Kanban, and a working knowledge of other Agile frameworks.
  • Strong understanding of the SDLC and delivery/project management tools and techniques.
  • Experience in coaching and delivering training within the agile framework (portfolio, program, and team) 

Skills Required

  • 5+ years of experience in software delivery, software development, and release
  • Strong knowledge of software engineering processes
  • Experience working in the healthcare insurance domain
  • Familiarity with healthcare insurance products, technology solutions, and services
  • Experience building and growing cross-functional distributed Agile teams
  • Experience transforming organizations
  • Ability to inspire individuals and teams to change and improve
  • Excellent communication, presentation, influencing, and facilitation skills
  • Excellent problem-solving and analytical skills
  • Ability to work with and influence leaders at all organizational levels
  • Deep knowledge of Agile values and principles in complex, highly regulated environments
  • In-depth knowledge of Scrum and Kanban
  • Working knowledge of other Agile frameworks
  • Strong understanding of the SDLC and delivery or project management tools and techniques
  • Experience coaching and delivering training within portfolio, program, and team Agile frameworks
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The Company
HQ: Seattle, WA
51 Employees
Year Founded: 2003

What We Do

With more than 180 consultants in Seattle, Atlanta, and Toronto (and counting), we’re proud to be a firm that is growing steadily and yet still in touch with our values. Founded in 2003, it was our mission to build a management consulting firm that did things differently. Better

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