Top Tech Jobs & Startup Jobs

Lead and deliver process improvement initiatives across operations, customer experience, and support. Map, redesign, and optimize end-to-end processes using Lean Six Sigma and Kaizen. Define KPIs, track performance, apply VoC and data analysis, implement scalable improvements (supply, drivers, restaurants), coach teams, and drive adoption of automation and AI to reduce handle times and improve quality, scalability, and cost efficiency.

Lead day-to-day cybersecurity operations: translate strategy into execution across SecOps, vulnerability management, incident response, application/cloud/identity security, compliance, reporting, and team leadership to ensure timely remediation and operational resilience.

Lead SEO and ASO strategy for Qatar, Oman, Kuwait, and Bahrain: conduct technical site audits, keyword research, metadata and creative optimization for app stores, coordinate with product and local teams, share insights with UA analysts, and create scalable SEO/ASO playbooks to drive organic discovery across multiple markets.

Support end-to-end employee lifecycle: triage helpdesk requests, coordinate pre-boarding/onboarding, manage immigration and documentation, maintain records and trackers, identify process gaps, and drive operational improvements with stakeholders.

Lead marketing BI and analytics: define and own core marketing KPIs, analyze acquisition-to-retention funnels, measure campaign and loyalty/subscription ROI, build dashboards, diagnose churn and cohort behavior, guide budget allocation and growth initiatives, and mentor junior analysts.

Provide tier-one IT support and maintenance, troubleshoot hardware/software, assist network design (Wi‑Fi/LAN), manage user accounts and IT assets, deliver remote support, train users, document procedures, and recommend improvements.

Perform manual and automated testing of iOS and Android native apps (smoke, regression, feature, exploratory). Develop and maintain UI end-to-end automation, capture/analyze network traces and device logs, support release planning, design testability tools, engage stakeholders to define test scenarios, and ensure scalable, secure, performant mobile releases.

Lead operational excellence across grocery e-commerce dark stores by developing KPIs, optimizing picking/packing/delivery workflows, reducing costs, and standardizing best practices. Design efficient store layouts, segment inventory for fast picking, perform root-cause analysis to remove bottlenecks, and drive cross-functional supply chain and systems integration. Collaborate with IT to leverage inventory and order management systems to scale operations and improve accuracy and customer satisfaction.

Lead the Qatar IT support team, manage ticketing systems and SLAs, provide hands-on escalation support, perform root-cause analysis, validate ticketing data, mentor staff, and ensure system uptime and reporting accuracy.

Own and execute end-to-end marketing strategy for the Groceries vertical and Snoomart Q-commerce. Drive GTM plans, customer acquisition, retention, promotional frameworks, and content calendars. Monitor vertical P&L and KPIs, partner with Product and Operations to improve in-app experience, and deliver performance reports and campaigns that grow GMV, frequency, and retention.